Vodafone

Vodafone realised they suffered a data breach after one of its customers recieved the personal details of 18 other Vodafone customers.

The details included name, address and phone numbers for 18 customer accounts along with her e-bill.

The company investigated the incident and found out that the issue was a result of an isolated technical glitch which they fixed afterwards.

Source: https://www.stuff.co.nz/business/industries/127445790/vodafone-accidentally-sent-a-customer-personal-details-of-18-other-accounts

TPRM report: https://scoringcyber.rankiteo.com/company/vodafone

"id": "vod205123422",
"linkid": "vodafone",
"type": "Breach",
"date": "01/2022",
"severity": "75",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"

{'affected_entities': [{'customers_affected': '18',
                        'industry': 'Telecommunications',
                        'name': 'Vodafone',
                        'type': 'Telecommunications Company'}],
 'data_breach': {'number_of_records_exposed': '18',
                 'personally_identifiable_information': 'Name, Address, Phone '
                                                        'Numbers',
                 'sensitivity_of_data': 'Medium',
                 'type_of_data_compromised': 'Personal Identifiable '
                                             'Information'},
 'description': 'Vodafone suffered a data breach when a customer received the '
                'personal details of 18 other Vodafone customers due to a '
                'technical glitch.',
 'impact': {'data_compromised': 'Personal details including name, address, and '
                                'phone numbers'},
 'post_incident_analysis': {'corrective_actions': 'Technical glitch fixed',
                            'root_causes': 'Technical Glitch'},
 'response': {'remediation_measures': 'Technical glitch fixed'},
 'title': 'Vodafone Data Breach',
 'type': 'Data Breach',
 'vulnerability_exploited': 'Technical Glitch'}