TTEC

TTEC, a customer digital experience (CX) service, fell victim to a cyberattack on its IT systems that disrupted some of its activities.

However, all operations were restored, isolating the affected equipment and taking corrective measures within five days.

However, a forensic investigation remained ongoing into the possibility of a Rangnar Locker ransomware attack.

Source: https://www.incibe-cert.es/en/early-warning/cybersecurity-highlights/cyberattack-hit-technology-giant-ttec

TPRM report: https://scoringcyber.rankiteo.com/company/ttec

"id": "tte2240171122",
"linkid": "ttec",
"type": "Cyber Attack",
"date": "09/2022",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization's existence"

{'affected_entities': [{'industry': 'Customer Digital Experience (CX) Service',
                        'name': 'TTEC',
                        'type': 'Company'}],
 'description': 'TTEC, a customer digital experience (CX) service, fell victim '
                'to a cyberattack on its IT systems that disrupted some of its '
                'activities.',
 'impact': {'downtime': '5 days',
            'operational_impact': 'Disruption of some activities',
            'systems_affected': ['IT systems']},
 'investigation_status': 'Ongoing forensic investigation',
 'ransomware': {'ransomware_strain': ['Rangnar Locker']},
 'response': {'containment_measures': ['Isolating the affected equipment'],
              'recovery_measures': ['Restoring all operations'],
              'remediation_measures': ['Taking corrective measures']},
 'title': 'TTEC Cyberattack',
 'type': 'Cyberattack'}