Pennsylvania Office of the Attorney General (OAG)

Pennsylvania Office of the Attorney General (OAG)

The Pennsylvania Office of the Attorney General (OAG) suffered a **ransomware attack** in **August 2025**, attributed to the **Inc Ransom group**, resulting in a confirmed **data breach**. The attack disrupted the OAG’s **website, email, and phone systems for three weeks**, while the threat actors claimed to have stolen **5.7 TB of sensitive data**, including files from critical divisions such as **Criminal Investigations, Medicaid Fraud, Child Predator Section, Bureau of Narcotics, and FBI-related internal network access**. The breach exposed **personal information** of individuals, including **names, Social Security numbers, and medical records**, though the OAG stated there was **no evidence of misuse**. The **Inc Ransom group** publicly took responsibility, asserting they had compromised **highly sensitive law enforcement data**, including **executive office files, investigative bureaus, and templates related to high-profile cases**. The initial access was linked to the exploitation of the **CitrixBleed2 vulnerability (CVE-2023-4966)** in Citrix NetScaler. The OAG established a **toll-free helpline** for affected individuals but did not disclose the full scope of the breach or the number of victims.

Source: https://securityaffairs.com/184795/data-breach/pennsylvania-office-of-the-attorney-general-oag-confirms-data-breach-after-august-attack.html

Pennsylvania Office of Attorney General cybersecurity rating report: https://www.rankiteo.com/company/pennsylvania-office-of-attorney-general

"id": "PEN4902049111925",
"linkid": "pennsylvania-office-of-attorney-general",
"type": "Ransomware",
"date": "6/2023",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization's existence"
{'affected_entities': [{'industry': 'public administration / legal services',
                        'location': 'Harrisburg, Pennsylvania, USA',
                        'name': 'Pennsylvania Office of the Attorney General '
                                '(OAG)',
                        'type': 'government agency (law enforcement)'}],
 'attack_vector': ['exploitation of CitrixBleed2 vulnerability (Citrix '
                   'NetScaler)',
                   'ransomware deployment'],
 'customer_advisories': ['media notice acknowledging breach but no specific '
                         'guidance beyond call center'],
 'data_breach': {'data_encryption': ['likely (ransomware attack implies '
                                     'encryption)',
                                     'exfiltration confirmed'],
                 'data_exfiltration': True,
                 'file_types_exposed': ['documents',
                                        'investigative files',
                                        'databases',
                                        'forensic software data'],
                 'personally_identifiable_information': ['names',
                                                         'Social Security '
                                                         'numbers',
                                                         'medical information'],
                 'sensitivity_of_data': 'high (includes SSNs, medical info, '
                                        'and law enforcement data)',
                 'type_of_data_compromised': ['personally identifiable '
                                              'information (PII)',
                                              'law enforcement investigative '
                                              'data',
                                              'medical records',
                                              'financial crimes data',
                                              'internal documents (Word '
                                              'Templates)',
                                              'forensic software data '
                                              '(Celebrite)']},
 'date_detected': '2025-08-01',
 'date_publicly_disclosed': '2025-11-18',
 'description': 'The Pennsylvania Office of the Attorney General (OAG) '
                'confirmed a data breach following a ransomware attack '
                'attributed to the Inc Ransom group. The attack occurred in '
                "August 2025, disrupting the OAG's website, email, and phone "
                'systems for about three weeks. The extortion group claimed '
                'responsibility on September 21, 2025, and asserted the theft '
                'of 5.7 TB of sensitive data, including personal information '
                'such as names, Social Security numbers, and medical records. '
                "The group also claimed access to the FBI's internal network, "
                'though this was not confirmed by OAG. The OAG set up a '
                'toll-free call center to assist affected individuals and '
                'confirmed no evidence of misuse of the compromised data. The '
                'attack was linked to the exploitation of the Citrix NetScaler '
                'vulnerability known as CitrixBleed2.',
 'impact': {'brand_reputation_impact': ['potential loss of public trust in '
                                        "OAG's cybersecurity posture",
                                        'media coverage of breach and FBI '
                                        'access claims'],
            'data_compromised': ['names',
                                 'Social Security numbers',
                                 'medical information',
                                 '5.7 TB of sensitive data (including '
                                 'Executive Office files, Criminal '
                                 'Investigations, Financial Crimes, Medicaid '
                                 'Fraud, Child Predator Section, Environmental '
                                 'Crimes, Retail Theft, Special Operations, '
                                 'Bureau of Narcotics, Word Templates, '
                                 'Celebrite software data)'],
            'downtime': '3 weeks (approximately)',
            'identity_theft_risk': ['high (due to exposure of SSNs and medical '
                                    'data)'],
            'operational_impact': ['disruption of public-facing services '
                                   '(website, email, phone)',
                                   'potential compromise of law enforcement '
                                   'and investigative data'],
            'systems_affected': ['website', 'email systems', 'phone systems']},
 'initial_access_broker': {'data_sold_on_dark_web': ['claimed by Inc Ransom '
                                                     '(5.7 TB data leak '
                                                     'advertised)'],
                           'entry_point': 'Citrix NetScaler vulnerability '
                                          '(CitrixBleed2)',
                           'high_value_targets': ['law enforcement data',
                                                  'FBI internal network '
                                                  '(claimed but unconfirmed)',
                                                  'medical and financial '
                                                  'records']},
 'investigation_status': 'ongoing (as of November 2025; no evidence of data '
                         'misuse found)',
 'motivation': ['financial gain (extortion)', 'data theft', 'disruption'],
 'post_incident_analysis': {'root_causes': ['unpatched Citrix NetScaler '
                                            'vulnerability (CitrixBleed2)',
                                            'potential lack of network '
                                            'segmentation or lateral movement '
                                            'controls']},
 'ransomware': {'data_encryption': True,
                'data_exfiltration': True,
                'ransomware_strain': 'Inc Ransom (group name; specific strain '
                                     'unnamed)'},
 'references': [{'date_accessed': '2025-11-18',
                 'source': 'SecurityAffairs',
                 'url': 'https://securityaffairs.com/154546/data-breach/pennsylvania-oag-data-breach.html'},
                {'date_accessed': '2025-09-21',
                 'source': 'Inc Ransom group (dark web leak site)'},
                {'date_accessed': '2025-09',
                 'source': 'Kevin Beaumont (cybersecurity researcher)'}],
 'response': {'communication_strategy': ['public media notice',
                                         'toll-free call center for support'],
              'incident_response_plan_activated': True,
              'recovery_measures': ['restoration of website, email, and phone '
                                    'systems after ~3 weeks'],
              'remediation_measures': ['setup of toll-free call center for '
                                       'affected individuals '
                                       '(1-833-353-8060)']},
 'stakeholder_advisories': ['toll-free call center for affected individuals'],
 'threat_actor': 'Inc Ransom group',
 'title': 'Pennsylvania Office of the Attorney General (OAG) confirms data '
          'breach after August ransomware attack by Inc Ransom group',
 'type': ['data breach', 'ransomware attack'],
 'vulnerability_exploited': 'CitrixBleed2 (CVE not explicitly mentioned but '
                            'inferred as Citrix NetScaler vulnerability)'}
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