According to Roger Morton, head of the Department of Transportation Services, the cyberattack on Oahu's bus system has the trappings, which caused a “mass disabling of online servers” for TheBus and TheHandi-Van systems.
The shutdown has affected all OTS networks and also affected was the Bus Pass Office at the Kalihi Transit Center.
According to the DTS, the HOLO card's online services and call centers are momentarily unavailable, and some retail locations that distribute HOLO cards won't be able to access HOLO card accounts, distribute, or load/reload cards.
They worked with the FBI, the Secret Service, and the Honolulu police and took steps to safeguard HOLO Card users’ personal and financial information.
TPRM report: https://scoringcyber.rankiteo.com/company/oahu-transit-services-inc
"id": "oah1920161122",
"linkid": "oahu-transit-services-inc",
"type": "Cyber Attack",
"date": "12/2021",
"severity": "100",
"impact": "6",
"explanation": "Attack threatening the economy of a geographical region"{'affected_entities': [{'industry': 'Transportation',
'location': 'Oahu',
'name': 'Department of Transportation Services (DTS)',
'type': 'Government Agency'}],
'description': 'A cyberattack caused a mass disabling of online servers for '
'TheBus and TheHandi-Van systems, affecting all OTS networks '
'and the Bus Pass Office at the Kalihi Transit Center. HOLO '
"card's online services and call centers were momentarily "
'unavailable, and some retail locations could not access HOLO '
'card accounts, distribute, or load/reload cards.',
'impact': {'systems_affected': ['TheBus',
'TheHandi-Van',
'OTS networks',
'Bus Pass Office at the Kalihi Transit Center',
"HOLO card's online services",
'HOLO card call centers']},
'response': {'law_enforcement_notified': True,
'third_party_assistance': ['FBI',
'Secret Service',
'Honolulu Police']},
'title': "Cyberattack on Oahu's Bus System",
'type': 'Cyberattack'}