Woodfords Family Services Data Breach Exposes Sensitive Information of Over 8,000 Individuals
Woodfords Family Services, a Maine-based nonprofit supporting individuals with disabilities, disclosed a significant data breach affecting 8,073 people including 7,701 Maine residents after unauthorized access to its systems was detected on April 8, 2024. The organization notified affected individuals on March 27, 2026, following a prolonged investigation.
The breach was first identified when suspicious activity was observed within Woodfords’ network. Forensic analysis confirmed unauthorized access, data staging, and potential exfiltration of files. On April 29, 2024, the Medusa ransomware group claimed responsibility, posting a threat on the dark web to release 198.5 GB of stolen data within 9–10 days, along with sample screenshots.
Woodfords engaged forensic specialists, concluding their initial investigation on May 30, 2024, before enlisting data mining experts on September 25, 2024. The review process extended over a year, with final determinations made by October 3, 2025. Further analysis revealed that 3,695 Maine residents had personally identifiable information (PII) exposed, while 4,007 had protected health information (PHI) compromised under HIPAA.
Exposed data varied by individual but potentially included names, Social Security numbers, driver’s license details, passport numbers, financial account information, medical records, and health insurance data.
In response, Woodfords offered 12 months of free credit monitoring, fraud consultation, and identity theft restoration through Cyberscout (TransUnion) to individuals whose Social Security numbers were affected. A dedicated call center was established for support, operating Monday–Friday, 8 a.m.–8 p.m. ET.
The breach highlights the prolonged impact of ransomware attacks, with delayed notifications due to extensive forensic and data review processes.
Source: https://www.claimdepot.com/data-breach/woodfords-family-services-2026
Woodfords Family Services cybersecurity rating report: https://www.rankiteo.com/company/woodfords-family-services
"id": "WOO1774888871",
"linkid": "woodfords-family-services",
"type": "Ransomware",
"date": "4/2024",
"severity": "100",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': '8073',
'industry': 'Healthcare/Social Services',
'location': 'Maine, USA',
'name': 'Woodfords Family Services',
'type': 'Nonprofit'}],
'attack_vector': 'Unauthorized Access',
'customer_advisories': '12 months of free credit monitoring, fraud '
'consultation, and identity theft restoration through '
'Cyberscout (TransUnion); dedicated call center '
'support',
'data_breach': {'data_exfiltration': 'Yes',
'number_of_records_exposed': '8073',
'personally_identifiable_information': ['Names',
'Social Security '
'numbers',
'Driver’s license '
'details',
'Passport numbers',
'Financial account '
'information',
'Medical records',
'Health insurance '
'data'],
'sensitivity_of_data': 'High',
'type_of_data_compromised': ['Personally Identifiable '
'Information (PII)',
'Protected Health Information '
'(PHI)']},
'date_detected': '2024-04-08',
'date_publicly_disclosed': '2026-03-27',
'description': 'Woodfords Family Services, a Maine-based nonprofit supporting '
'individuals with disabilities, disclosed a significant data '
'breach affecting 8,073 people including 7,701 Maine residents '
'after unauthorized access to its systems was detected on '
'April 8, 2024. The breach involved unauthorized access, data '
'staging, and potential exfiltration of files, with the Medusa '
'ransomware group claiming responsibility and threatening to '
'release 198.5 GB of stolen data.',
'impact': {'brand_reputation_impact': 'High',
'data_compromised': '198.5 GB',
'identity_theft_risk': 'High',
'payment_information_risk': 'High'},
'investigation_status': 'Completed',
'lessons_learned': 'Prolonged impact of ransomware attacks, delayed '
'notifications due to extensive forensic and data review '
'processes',
'motivation': 'Data Exfiltration, Ransom',
'post_incident_analysis': {'corrective_actions': 'Enhanced forensic analysis, '
'data mining review, credit '
'monitoring services',
'root_causes': 'Unauthorized access, delayed '
'detection'},
'ransomware': {'data_exfiltration': 'Yes', 'ransomware_strain': 'Medusa'},
'references': [{'source': 'Cyber Incident Description'}],
'regulatory_compliance': {'regulations_violated': ['HIPAA']},
'response': {'communication_strategy': 'Dedicated call center, notifications '
'to affected individuals',
'incident_response_plan_activated': 'Yes',
'remediation_measures': 'Credit monitoring, fraud consultation, '
'identity theft restoration',
'third_party_assistance': 'Forensic specialists, data mining '
'experts, Cyberscout (TransUnion)'},
'threat_actor': 'Medusa ransomware group',
'title': 'Woodfords Family Services Data Breach Exposes Sensitive Information '
'of Over 8,000 Individuals',
'type': 'Data Breach'}