ZenPatient, Inc. Data Breach Exposes Sensitive Patient Information
ZenPatient, Inc., a Santa Monica-based digital health and telehealth software provider, confirmed a data breach after detecting suspicious network activity on February 27, 2026. A subsequent investigation revealed that an unauthorized actor accessed or copied certain company data between December 5, 2025, and February 12, 2026. The breach review concluded on July 1, 2026, with notifications sent to affected individuals shortly after.
ZenPatient, which develops telemedicine and pharmacy fulfillment platforms for healthcare providers, stated that no evidence of data misuse has been found to date. However, as a precaution, the company is offering 12 months of complimentary credit monitoring and identity theft protection through Experian, including up to $1 million in identity theft insurance.
The exposed data may include sensitive personally identifiable information (PII), though specific details on the compromised records have not been disclosed. Law firm Shamis & Gentile P.A. is investigating potential legal claims for affected individuals, who may be eligible for compensation.
Affected parties are advised to monitor financial accounts, review credit reports, and consider placing fraud alerts or credit freezes. Those who suspect misuse of their data can report incidents to the Federal Trade Commission (FTC) or local law enforcement.
Source: https://www.claimdepot.com/investigations/zenpatient-data-breach-2026
Zen Health cybersecurity rating report: https://www.rankiteo.com/company/walkintozen
"id": "WAL1784427927",
"linkid": "walkintozen",
"type": "Breach",
"date": "12/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'industry': 'Healthcare/Telemedicine',
'location': 'Santa Monica, USA',
'name': 'ZenPatient, Inc.',
'type': 'Digital health and telehealth software '
'provider'}],
'customer_advisories': 'Affected individuals advised to monitor financial '
'accounts, review credit reports, and consider fraud '
'alerts or credit freezes. Complimentary credit '
'monitoring and identity theft protection offered '
'through Experian.',
'data_breach': {'data_exfiltration': 'Yes',
'personally_identifiable_information': 'Yes',
'sensitivity_of_data': 'High',
'type_of_data_compromised': 'Personally identifiable '
'information (PII)'},
'date_detected': '2026-02-27',
'date_resolved': '2026-07-01',
'description': 'ZenPatient, Inc., a Santa Monica-based digital health and '
'telehealth software provider, confirmed a data breach after '
'detecting suspicious network activity on February 27, 2026. '
'An unauthorized actor accessed or copied certain company data '
'between December 5, 2025, and February 12, 2026. The breach '
'review concluded on July 1, 2026, with notifications sent to '
'affected individuals shortly after. The exposed data may '
'include sensitive personally identifiable information (PII).',
'impact': {'data_compromised': 'Sensitive personally identifiable information '
'(PII)',
'identity_theft_risk': 'High'},
'investigation_status': 'Concluded',
'recommendations': 'Monitor financial accounts, review credit reports, '
'consider placing fraud alerts or credit freezes, report '
'suspected misuse to the FTC or local law enforcement.',
'references': [{'source': 'ZenPatient, Inc. public advisory'}],
'regulatory_compliance': {'legal_actions': 'Potential legal claims being '
'investigated by Shamis & Gentile '
'P.A.'},
'response': {'communication_strategy': 'Notifications sent to affected '
'individuals, public advisory',
'third_party_assistance': 'Experian (credit monitoring and '
'identity theft protection), Shamis & '
'Gentile P.A. (legal investigation)'},
'title': 'ZenPatient, Inc. Data Breach Exposes Sensitive Patient Information',
'type': 'Data Breach'}