Visible suffered from a data breach incident that accessed and/or charged member accounts without their authorization.
The investigation indicates that threat actors were able to access usernames/passwords from outside sources and exploit that information to log in to Visible accounts.
If you use your Visible username and password across multiple accounts, including your bank or other financial accounts, they recommend updating your username/password with those services.
They immediately initiated a review and started deploying tools to mitigate the issue and enable additional controls to further protect their customers.
Source: https://www.xda-developers.com/verizon-owned-visible-network-suffers-suspected-data-breach/
TPRM report: https://scoringcyber.rankiteo.com/company/visible-mobile
"id": "vis1557241122",
"linkid": "visible-mobile",
"type": "Breach",
"date": "10/2021",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'industry': 'Telecommunications',
'name': 'Visible',
'type': 'Company'}],
'attack_vector': 'Unauthorized Access',
'data_breach': {'type_of_data_compromised': ['usernames', 'passwords']},
'description': 'Visible suffered from a data breach incident that accessed '
'and/or charged member accounts without their authorization.',
'impact': {'data_compromised': ['usernames', 'passwords']},
'initial_access_broker': {'entry_point': 'Username/Password Reuse'},
'motivation': 'Financial Gain',
'post_incident_analysis': {'corrective_actions': ['Deploying tools to '
'mitigate the issue',
'Enabling additional '
'controls to protect '
'customers'],
'root_causes': ['Weak/Stolen Credentials']},
'recommendations': ['Update usernames and passwords across multiple accounts'],
'response': {'communication_strategy': ['Recommending users to update their '
'username/password with other '
'services'],
'containment_measures': ['Deploying tools to mitigate the issue'],
'remediation_measures': ['Enabling additional controls to '
'protect customers']},
'title': 'Visible Data Breach',
'type': 'Data Breach',
'vulnerability_exploited': 'Weak/Stolen Credentials'}