Virgin Media has acknowledged that a database with the personal information of 900,000 people was left open and available online for ten months.
Phone numbers, home addresses, and email addresses were included in the database, which was used for marketing purposes.
It did not include passwords or financial details.
The business claimed that nearly all of those impacted were Virgin customers who had fixed-line or television subscriptions, while the database also contained some Virgin Mobile customers and potential consumers who were sent by friends as part of a promotion.
Source: https://www.bbc.com/news/business-51760510
TPRM report: https://scoringcyber.rankiteo.com/company/virgin-media
"id": "vir21524423",
"linkid": "virgin-media",
"type": "Data Leak",
"date": "03/2020",
"severity": "50",
"impact": "2",
"explanation": "Attack limited on finance or reputation"{'affected_entities': [{'customers_affected': '900,000',
'industry': 'Telecommunications',
'name': 'Virgin Media',
'type': 'Company'}],
'attack_vector': 'Unsecured Database',
'data_breach': {'number_of_records_exposed': '900,000',
'personally_identifiable_information': True,
'sensitivity_of_data': 'Medium',
'type_of_data_compromised': ['Phone numbers',
'Home addresses',
'Email addresses']},
'description': 'Virgin Media acknowledged that a database containing the '
'personal information of 900,000 people was left open and '
'available online for ten months. The database included phone '
'numbers, home addresses, and email addresses used for '
'marketing purposes. It did not include passwords or financial '
'details. Nearly all of those impacted were Virgin customers '
'with fixed-line or television subscriptions, while the '
'database also contained some Virgin Mobile customers and '
'potential consumers who were referred by friends as part of a '
'promotion.',
'impact': {'data_compromised': ['Phone numbers',
'Home addresses',
'Email addresses']},
'title': 'Virgin Media Data Exposure Incident',
'type': 'Data Exposure',
'vulnerability_exploited': 'Misconfiguration'}