United Natural Foods (UNFI)

United Natural Foods (UNFI)

A cyber breach disrupted United Natural Foods (UNFI), a key wholesale distributor for major grocers like Whole Foods, halting its ability to process and fulfill orders. The attack, detected on **June 5**, forced UNFI to take critical systems offline, leading to widespread supply chain disruptions. Retailers reliant on UNFI—including Whole Foods—faced **product shortages**, empty shelves, and delayed restocking. The incident strained inventory in remote areas, leaving consumers without essential goods. While UNFI reported 'steady progress' in restoring services mid-June, operational recovery remained gradual.The breach’s scope extended beyond logistics, raising concerns about **potential exposure of customer or partner data**—though no explicit confirmation of stolen data was provided. The attack aligns with a broader trend of cybercriminals targeting high-impact sectors like food distribution, where operational halts create immediate public panic. UNFI’s role as a linchpin in grocery supply chains amplified the ripple effects, affecting both corporate revenue and consumer access to daily necessities. The long-term financial and reputational costs remain undisclosed, but the incident underscores vulnerabilities in critical retail infrastructure.

Source: https://fortune.com/2025/06/12/cyberattack-whole-foods-supplier-store-shelves-bare-boom-attacks-retail/

TPRM report: https://www.rankiteo.com/company/unfi

"id": "unf2855428092925",
"linkid": "unfi",
"type": "Cyber Attack",
"date": "6/2025",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization’s existence"
{'affected_entities': [{'industry': 'Grocery/Supply Chain',
                        'location': 'North America',
                        'name': 'United Natural Foods',
                        'size': 'Large (supplies Whole Foods, other grocers)',
                        'type': 'Wholesale Distributor'},
                       {'industry': 'Clothing, Home Goods, Food',
                        'location': 'U.K.',
                        'name': 'Marks & Spencer (M&S)',
                        'size': 'Large',
                        'type': 'Retailer'},
                       {'industry': 'Retail',
                        'location': 'U.K.',
                        'name': 'Co-op',
                        'size': 'Large',
                        'type': 'Grocery Chain'},
                       {'industry': 'Apparel',
                        'location': 'U.S.',
                        'name': 'Victoria’s Secret',
                        'size': 'Large',
                        'type': 'Retailer'},
                       {'industry': 'Apparel/Sporting Goods',
                        'location': 'Global',
                        'name': 'Adidas',
                        'size': 'Large',
                        'type': 'Retailer'},
                       {'customers_affected': '1,500',
                        'industry': 'Apparel/Outdoor Gear',
                        'location': 'Global',
                        'name': 'The North Face',
                        'size': 'Large',
                        'type': 'Retailer'},
                       {'industry': 'Luxury Goods',
                        'location': 'Global',
                        'name': 'Cartier',
                        'size': 'Large',
                        'type': 'Retailer'},
                       {'industry': 'Retail',
                        'location': 'U.S.',
                        'name': 'Whole Foods',
                        'size': 'Large',
                        'type': 'Grocery Chain'},
                       {'industry': 'Luxury Goods',
                        'location': 'U.K.',
                        'name': 'Harrods',
                        'size': 'Large',
                        'type': 'Retailer'}],
 'attack_vector': ['Unknown (likely phishing, exploited vulnerabilities, or '
                   'third-party compromises)',
                   'Credential Stuffing (The North Face)',
                   'Ransomware (implied for M&S, Co-op, United Natural Foods)'],
 'customer_advisories': ['The North Face (credential stuffing notice)',
                         'Adidas (data breach notification)'],
 'data_breach': {'data_exfiltration': ['Likely (for ransomware attacks)', None],
                 'number_of_records_exposed': ['1,500 (The North Face)', None],
                 'personally_identifiable_information': ['Yes (names, emails, '
                                                         'potentially more)',
                                                         None],
                 'sensitivity_of_data': ['Moderate to High (PII, potential '
                                         'payment data)',
                                         None],
                 'type_of_data_compromised': ['Contact information (Adidas, '
                                              'The North Face, Cartier)',
                                              'Potential PII (names, emails, '
                                              'credit card numbers in some '
                                              'cases)',
                                              None]},
 'date_detected': ['2024-06-05 (United Natural Foods)',
                   '2024-04 (Easter weekend, M&S)',
                   '2024-05 (Victoria’s Secret)',
                   '2024-04 (The North Face)',
                   '2024-05 (Adidas)'],
 'date_publicly_disclosed': ['2024-06-12 (United Natural Foods update)',
                             '2024-05 (M&S cost estimate)',
                             '2024-05 (Victoria’s Secret earnings delay)',
                             '2024-05 (Adidas disclosure)',
                             '2024-04 (The North Face statement)'],
 'date_resolved': ['Partial (M&S online orders restored as of 2024-06-11, with '
                   'more to follow)',
                   '2024-04 (The North Face contained attack)'],
 'description': 'A series of cyberattacks and data breaches have targeted '
                'major retailers and wholesale distributors, disrupting supply '
                'chains, causing operational downtime, and exposing customer '
                'data. Affected companies include United Natural Foods '
                '(supplier to Whole Foods), Marks & Spencer (M&S), Co-op (U.K. '
                'grocery chain), Victoria’s Secret, Adidas, The North Face, '
                'and reportedly Cartier. The incidents have led to empty '
                'shelves, delayed financial reporting, and potential long-term '
                'risks for consumers, including phishing and fraud attempts. '
                'Ransomware is suspected in several cases, with M&S estimating '
                '£300 million ($400 million) in costs from its breach.',
 'impact': {'brand_reputation_impact': ['High (publicized disruptions for '
                                        'well-known brands)',
                                        None],
            'customer_complaints': ['Reported for M&S, Co-op, Whole Foods '
                                    '(empty shelves)',
                                    None],
            'data_compromised': ['Customer contact information (Adidas, The '
                                 'North Face, Cartier)',
                                 'Potential PII (names, emails, credit card '
                                 'numbers in some breaches)',
                                 '1,500 consumers affected in The North Face '
                                 'attack'],
            'downtime': ['6+ weeks for M&S online orders',
                         '4 days for Victoria’s Secret website',
                         'Ongoing disruptions for United Natural Foods (as of '
                         '2024-06-12)',
                         'Partial outages for Co-op'],
            'financial_loss': ['£300 million ($400 million) for M&S',
                               'Delayed Q1 earnings for Victoria’s Secret',
                               None],
            'identity_theft_risk': ['High (exposed PII could enable '
                                    'phishing/credential stuffing)',
                                    None],
            'operational_impact': ['Supply chain disruptions (Whole Foods, '
                                   'Co-op, M&S)',
                                   'Product shortages (remote U.K. '
                                   'supermarkets)',
                                   'Delayed financial reporting (Victoria’s '
                                   'Secret)'],
            'payment_information_risk': ['Potential (credit card numbers at '
                                         'risk in some breaches)',
                                         'No credit card data compromised in '
                                         'The North Face attack'],
            'revenue_loss': ['Projected £300M for M&S', None],
            'systems_affected': ['Order fulfillment (United Natural Foods, '
                                 'M&S, Victoria’s Secret)',
                                 'In-store operations (empty shelves at Co-op, '
                                 'M&S, Whole Foods)',
                                 'E-commerce platforms (M&S, Victoria’s '
                                 'Secret)',
                                 'Corporate systems (Victoria’s Secret)']},
 'initial_access_broker': {'high_value_targets': ['Supply chain systems '
                                                  '(United Natural Foods)',
                                                  'E-commerce platforms (M&S, '
                                                  'Victoria’s Secret)',
                                                  None]},
 'investigation_status': ['Ongoing (United Natural Foods, M&S, Victoria’s '
                          'Secret)',
                          'Contained (The North Face)'],
 'lessons_learned': ['Cyber hygiene and preparedness are critical for retail '
                     'and supply chain sectors.',
                     'Ransomware and credential stuffing are prevalent '
                     'threats, requiring multifactor authentication and '
                     'password management.',
                     'Supply chain disruptions have cascading effects on '
                     'consumers, especially in remote areas.',
                     'Public communication and transparency are key during '
                     'incidents to maintain trust.'],
 'motivation': ['Financial Gain (ransomware, data theft for fraud/phishing)',
                'Disruption (supply chain chaos to pressure payment)',
                'Data Exfiltration (customer PII for downstream fraud)'],
 'post_incident_analysis': {'corrective_actions': ['System restoration and '
                                                   'enhanced monitoring (M&S, '
                                                   'United Natural Foods)',
                                                   'Password reset advisories '
                                                   '(The North Face)',
                                                   None],
                            'root_causes': ['Likely unpatched vulnerabilities '
                                            'or phishing (ransomware cases)',
                                            'Third-party provider compromise '
                                            '(Adidas)',
                                            'Credential stuffing (The North '
                                            'Face)',
                                            None]},
 'ransomware': {'data_encryption': ['Likely (implied by system disruptions)',
                                    None],
                'data_exfiltration': ['Possible (double extortion tactic)',
                                      None],
                'ransom_demanded': ['Suspected (M&S, Co-op, United Natural '
                                    'Foods)',
                                    None]},
 'recommendations': ['Implement multifactor authentication (MFA) and freeze '
                     'credit as preventive measures for consumers.',
                     'Avoid password reuse across platforms to mitigate '
                     'credential stuffing risks.',
                     'Retailers should prioritize third-party risk management '
                     'and software patching.',
                     'Develop and test incident response plans to minimize '
                     'downtime and operational impact.',
                     'Enhance monitoring for early detection of unauthorized '
                     'activity.'],
 'references': [{'date_accessed': '2024-06-12',
                 'source': 'The Associated Press'},
                {'source': 'National Cybersecurity Alliance (Cliff '
                           'Steinhauer)'},
                {'source': 'NCC Group (Ade Clewlow)'},
                {'date_accessed': '2024-06-12',
                 'source': 'United Natural Foods Securities Filing'},
                {'date_accessed': '2024-06-11',
                 'source': 'M&S Recovery Update'},
                {'date_accessed': '2024-04',
                 'source': 'The North Face Statement'},
                {'date_accessed': '2024-05', 'source': 'Adidas Disclosure'}],
 'response': {'communication_strategy': ['Public updates (M&S, United Natural '
                                         'Foods, Victoria’s Secret)',
                                         'Customer advisories (The North Face, '
                                         'Adidas)',
                                         None],
              'containment_measures': ['Systems taken offline (United Natural '
                                       'Foods, Victoria’s Secret)',
                                       'Credential stuffing attack contained '
                                       '(The North Face)',
                                       None],
              'incident_response_plan_activated': ['Yes (United Natural Foods, '
                                                   'M&S, Victoria’s Secret)',
                                                   None],
              'recovery_measures': ['Restocking shelves (Whole Foods)',
                                    'Partial restoration of online orders '
                                    '(M&S)',
                                    None],
              'remediation_measures': ['Gradual restoration of services '
                                       '(United Natural Foods, M&S)',
                                       None]},
 'stakeholder_advisories': ['Whole Foods (restocking updates)',
                            'M&S (recovery progress)'],
 'title': 'Recent Cyberattacks Disrupt Major Retailers and Supply Chains',
 'type': ['Ransomware (suspected in multiple cases)',
          'Data Breach',
          'Supply Chain Disruption',
          'Credential Stuffing (The North Face)',
          'Unauthorized Access (Adidas via third-party provider)']}
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