TTEC

The systems of TTEC were affected by ransomware attack by the Ragnar Locker group on its servers.

The outage impacted the access to the network, applications and customer support.

The attackers gained the access to the systems and left messages on its syetmes asking for ransom.

Source: https://krebsonsecurity.com/2021/09/customer-care-giant-ttec-hit-by-ransomware/

TPRM report: https://scoringcyber.rankiteo.com/company/ttec

"id": "tte16021322",
"linkid": "ttec",
"type": "Ransomware",
"date": "09/2021",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization's existence"

{'affected_entities': [{'name': 'TTEC', 'type': 'Company'}],
 'attack_vector': 'Unspecified',
 'description': 'The systems of TTEC were affected by ransomware attack by the '
                'Ragnar Locker group on its servers. The outage impacted the '
                'access to the network, applications, and customer support. '
                'The attackers gained access to the systems and left messages '
                'on its systems asking for ransom.',
 'impact': {'systems_affected': ['Network',
                                 'Applications',
                                 'Customer Support']},
 'motivation': 'Financial',
 'ransomware': {'ransomware_strain': 'Ragnar Locker'},
 'threat_actor': 'Ragnar Locker group',
 'title': 'Ransomware Attack on TTEC',
 'type': 'Ransomware'}