Titan Roofing Hit by Ransomware Attack, Exposing Sensitive Customer Data
Titan Roofing Inc., a commercial roofing company operating in Massachusetts, New York, and Connecticut, suffered a ransomware attack in late 2025, leading to the exposure of sensitive customer data. The breach was first detected on October 31, 2025, when the company discovered encrypted files on its systems. An investigation revealed that an unauthorized actor had accessed its networks as early as October 24, 2025.
By February 10, 2026, Titan Roofing completed its review of the compromised data, confirming that personally identifiable information (PII) had been exposed. The affected data included names, Social Security numbers, driver’s license numbers, and financial account information.
Notifications to impacted individuals began on March 20, 2026, with 17 people in Massachusetts, one in New Hampshire, and one in Vermont confirmed as affected. The law firm Shamis & Gentile P.A. is now investigating whether Titan Roofing failed to adequately protect consumer data, potentially entitling victims to compensation under state and federal law. The incident highlights the ongoing risks of ransomware attacks on businesses handling sensitive customer information.
Source: https://www.claimdepot.com/investigations/titan-roofing-data-breach-2026
Titan Roofing, Inc. cybersecurity rating report: https://www.rankiteo.com/company/titan-roofing
"id": "TIT1774550387",
"linkid": "titan-roofing",
"type": "Ransomware",
"date": "10/2025",
"severity": "100",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': '19 (17 in Massachusetts, 1 in '
'New Hampshire, 1 in Vermont)',
'industry': 'Commercial Roofing',
'location': ['Massachusetts',
'New York',
'Connecticut'],
'name': 'Titan Roofing Inc.',
'type': 'Company'}],
'customer_advisories': 'Notifications sent to affected individuals on March '
'20, 2026',
'data_breach': {'data_encryption': 'Yes (ransomware encryption)',
'number_of_records_exposed': '19',
'personally_identifiable_information': ['Names',
'Social Security '
'numbers',
'Driver’s license '
'numbers',
'Financial account '
'information'],
'sensitivity_of_data': 'High',
'type_of_data_compromised': 'Personally identifiable '
'information (PII)'},
'date_detected': '2025-10-31',
'date_resolved': '2026-02-10',
'description': 'Titan Roofing Inc., a commercial roofing company operating in '
'Massachusetts, New York, and Connecticut, suffered a '
'ransomware attack in late 2025, leading to the exposure of '
'sensitive customer data. The breach was first detected on '
'October 31, 2025, when the company discovered encrypted files '
'on its systems. An investigation revealed that an '
'unauthorized actor had accessed its networks as early as '
'October 24, 2025. By February 10, 2026, Titan Roofing '
'confirmed that personally identifiable information (PII) had '
'been exposed, including names, Social Security numbers, '
'driver’s license numbers, and financial account information. '
'Notifications to impacted individuals began on March 20, '
'2026, with 17 people in Massachusetts, one in New Hampshire, '
'and one in Vermont confirmed as affected.',
'impact': {'data_compromised': 'Personally identifiable information (PII), '
'including names, Social Security numbers, '
'driver’s license numbers, and financial '
'account information',
'identity_theft_risk': 'High',
'legal_liabilities': 'Potential compensation claims under state '
'and federal law',
'payment_information_risk': 'High'},
'investigation_status': 'Completed (as of February 10, 2026)',
'ransomware': {'data_encryption': 'Yes'},
'references': [{'source': 'Incident description'}],
'regulatory_compliance': {'legal_actions': 'Investigation by Shamis & Gentile '
'P.A. for potential compensation '
'claims'},
'response': {'communication_strategy': 'Notifications to impacted individuals '
'began on March 20, 2026'},
'title': 'Titan Roofing Hit by Ransomware Attack, Exposing Sensitive Customer '
'Data',
'type': 'ransomware'}