IntraCare: Private healthcare provider IntraCare hit by cyber breach

IntraCare Hit by Cyber Breach, Forcing Surgery Delays and IT Shutdown

Private healthcare provider IntraCare, specializing in image-guided medical diagnostics and interventions, suffered a cyber breach on Friday, March 20, prompting an immediate shutdown of its IT systems. The incident has disrupted operations, leading to the deferral of 28 patient surgeries and potential delays in appointments.

Due to the complexity of the breach, IntraCare has not yet determined whether patient records were compromised. The company’s database, including patient contact details, remains offline, complicating direct communication with affected individuals. While the exact number of patients in its system is undisclosed, IntraCare treats over 2,000 patients annually.

CyberCX, an independent Australasian cybersecurity firm, has been engaged to conduct a forensic investigation. IntraCare is also collaborating with Health NZ, the National Cyber Security Centre, police, and the Office of the Privacy Commissioner as part of an all-of-government response. Authorities are assisting in assessing the breach’s scope and preventing further misuse of data.

Health NZ confirmed its Cyber Security Incident Management Team is in contact with IntraCare to provide support. The company has pledged to share updates as the investigation progresses, acknowledging the disruption and potential concerns for patients.

Source: https://www.nzdoctor.co.nz/article/news/private-healthcare-provider-intracare-hit-cyber-breach

IntraCare cybersecurity rating report: https://www.rankiteo.com/company/theintracare

"id": "THE1774578226",
"linkid": "theintracare",
"type": "Breach",
"date": "3/2026",
"severity": "100",
"impact": "7",
"explanation": "Attack that could injure or kill people"

{'affected_entities': [{'customers_affected': 'Over 2,000 patients annually',
                        'industry': 'Healthcare',
                        'location': 'New Zealand',
                        'name': 'IntraCare',
                        'type': 'Healthcare Provider'}],
 'customer_advisories': 'Updates to be shared as investigation progresses',
 'data_breach': {'sensitivity_of_data': 'Patient contact details '
                                        '(potentially)'},
 'date_detected': '2024-03-20',
 'description': 'Private healthcare provider IntraCare suffered a cyber breach '
                'on Friday, March 20, prompting an immediate shutdown of its '
                'IT systems. The incident has disrupted operations, leading to '
                'the deferral of 28 patient surgeries and potential delays in '
                "appointments. The breach's complexity has left the company "
                'uncertain about whether patient records were compromised.',
 'impact': {'operational_impact': 'Deferral of 28 patient surgeries, delays in '
                                  'appointments',
            'systems_affected': 'IT systems, database (patient contact '
                                'details)'},
 'investigation_status': 'Ongoing',
 'references': [{'source': 'Cyber Incident Report'}],
 'regulatory_compliance': {'regulatory_notifications': 'Office of the Privacy '
                                                       'Commissioner'},
 'response': {'communication_strategy': 'Updates to be shared as investigation '
                                        'progresses',
              'containment_measures': 'IT systems shutdown, database taken '
                                      'offline',
              'law_enforcement_notified': 'Yes (police, National Cyber '
                                          'Security Centre)',
              'third_party_assistance': 'CyberCX (forensic investigation)'},
 'stakeholder_advisories': 'Collaboration with Health NZ, National Cyber '
                           'Security Centre, police, and Office of the Privacy '
                           'Commissioner',
 'title': 'IntraCare Cyber Breach Forces Surgery Delays and IT Shutdown',
 'type': 'Cyber Breach'}