Synergy

Synergy

Synergy, a healthcare-related entity, recently experienced a data breach where sensitive protected health information (PHI) stored in its systems was potentially accessed by unauthorized parties. The breach was officially reported to the U.S. Department of Health and Human Services’ Office for Civil Rights (OCR) on November 4, 2025, adhering to federal reporting mandates for incidents involving PHI. While full details remain undisclosed, the breach is confirmed to affect over 1,200 individuals, whose personal and medical data may have been compromised. The exposed information could include patient records, treatment histories, insurance details, or personally identifiable information (PII), posing risks of identity theft, fraud, or misuse in healthcare contexts. Synergy is expected to initiate individual notifications to impacted parties, though the long-term consequences such as regulatory fines, reputational damage, or legal liabilities are yet to be determined. The incident underscores vulnerabilities in healthcare data security and the critical need for robust cybersecurity measures to protect sensitive patient information.

Source: https://straussborrelli.com/2025/11/25/synergy-advanced-healthcare-data-breach-investigation/

Synergy HomeCare Franchising, LLC cybersecurity rating report: https://www.rankiteo.com/company/synergy-homecare

"id": "SYN3834138112625",
"linkid": "synergy-homecare",
"type": "Breach",
"date": "5/2025",
"severity": "100",
"impact": "7",
"explanation": "Attack that could injure or kill people"
{'affected_entities': [{'customers_affected': '1,200+ individuals',
                        'industry': 'Healthcare',
                        'name': 'Synergy',
                        'type': 'Organization'}],
 'customer_advisories': 'Pending notification to affected individuals',
 'data_breach': {'data_exfiltration': 'Possible (accessed, but exfiltration '
                                      'not confirmed)',
                 'number_of_records_exposed': '1,200+',
                 'personally_identifiable_information': 'Yes (included in PHI)',
                 'sensitivity_of_data': 'High (health records)',
                 'type_of_data_compromised': 'Protected Health Information '
                                             '(PHI)'},
 'date_publicly_disclosed': '2025-11-04',
 'description': 'Synergy discovered a data breach in which sensitive protected '
                'health information (PHI) in its systems may have been '
                'accessed. The breach was officially reported to the U.S. '
                'Department of Health and Human Services’ Office for Civil '
                'Rights (OCR) on November 4, 2025. The incident likely '
                'impacted over 1,200 individuals, whose PHI may have been '
                'compromised. Synergy is expected to begin notifying affected '
                'individuals soon.',
 'impact': {'brand_reputation_impact': 'Potential reputational damage due to '
                                       'exposure of sensitive health data',
            'data_compromised': ['Protected Health Information (PHI)'],
            'identity_theft_risk': 'High (due to exposure of PHI)',
            'legal_liabilities': 'Potential regulatory penalties under HIPAA '
                                 'or other healthcare data protection laws'},
 'investigation_status': 'Ongoing (limited details available)',
 'references': [{'source': 'U.S. Department of Health and Human Services’ '
                           'Office for Civil Rights (OCR)'}],
 'regulatory_compliance': {'regulations_violated': ['Health Insurance '
                                                    'Portability and '
                                                    'Accountability Act '
                                                    '(HIPAA)'],
                           'regulatory_notifications': 'Filed with U.S. '
                                                       'Department of Health '
                                                       'and Human Services’ '
                                                       'Office for Civil '
                                                       'Rights (OCR) on '
                                                       '2025-11-04'},
 'response': {'communication_strategy': 'Planned notification to affected '
                                        'individuals'},
 'title': 'Synergy Data Breach Involving Protected Health Information',
 'type': 'Data Breach'}
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