Software Systems, Inc.

The Maine Office of the Attorney General disclosed a data breach affecting Software Systems, Inc. between September 29, 2023, and October 13, 2023, due to unauthorized access to specific files. The incident resulted in the potential exposure of Social Security numbers (SSNs), a highly sensitive form of personally identifiable information (PII). While the breach was limited in scope with only two Maine residents formally notified the compromise of SSNs poses significant risks, including identity theft, financial fraud, and long-term reputational harm for the affected individuals. The breach highlights vulnerabilities in the company’s data security measures, particularly in safeguarding critical personal data from unauthorized access. The delayed public disclosure (reported in February 2024) further raises concerns about incident response timelines and transparency.

Source: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/eb043844-1dd7-49f4-9f16-0b0906dae5dd.shtml

TPRM report: https://www.rankiteo.com/company/software-systems-inc.

"id": "sof546091725",
"linkid": "software-systems-inc.",
"type": "Breach",
"date": "9/2023",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"

{'affected_entities': [{'customers_affected': 2,
                        'name': 'Software Systems, Inc.',
                        'type': 'Company'},
                       {'industry': 'Legal/Regulatory',
                        'location': 'Maine, USA',
                        'name': 'Maine Office of the Attorney General',
                        'type': 'Government'}],
 'customer_advisories': 'Written notice sent to two affected Maine residents',
 'data_breach': {'number_of_records_exposed': 2,
                 'personally_identifiable_information': True,
                 'sensitivity_of_data': 'High',
                 'type_of_data_compromised': ['Social Security numbers']},
 'date_publicly_disclosed': '2024-02-07',
 'description': 'The Maine Office of the Attorney General reported a data '
                'breach involving Software Systems, Inc. on February 7, 2024. '
                'The breach occurred between September 29, 2023, and October '
                '13, 2023, due to unauthorized access to certain files, '
                'potentially exposing Social Security numbers. Written notice '
                'was sent to two affected Maine residents.',
 'impact': {'data_compromised': ['Social Security numbers'],
            'identity_theft_risk': 'Potential'},
 'post_incident_analysis': {'root_causes': 'Unauthorized access to certain '
                                           'files'},
 'references': [{'source': 'Maine Office of the Attorney General'}],
 'regulatory_compliance': {'regulatory_notifications': 'Maine Office of the '
                                                       'Attorney General'},
 'response': {'communication_strategy': 'Written notice sent to affected '
                                        'individuals'},
 'title': 'Data Breach at Software Systems, Inc.',
 'type': 'Data Breach'}