Simba Telecom: More than 23,500 Simba customers affected in data breach involving IC numbers, birth dates

Simba Telecom Reports Data Breach Affecting Over 23,500 Customers in Singapore

Singapore-based telecommunications provider Simba disclosed a data breach on September 25, impacting 23,549 customers. The compromised data includes names, identity card numbers, dates of birth, mobile numbers, and email addresses information tied to customers who registered for the company’s services.

The breach was detected on September 24, and Simba stated that the incident had been resolved by the time of the announcement. While no credit card or bank account details were exposed, the company acknowledged the potential risk of the stolen personal data being misused, though it reported no evidence of malicious exploitation at this stage.

Simba emphasized its response, noting that it had reinforced security measures to protect its infrastructure and systems. The company is collaborating with relevant authorities and has begun notifying affected customers via email, with the process expected to conclude within a week.

Source: https://www.channelnewsasia.com/singapore/more-23500-simba-customers-affected-in-data-breach-involving-ic-numbers-birth-dates-6413636

SIMBA Telecom cybersecurity rating report: https://www.rankiteo.com/company/simba-telecom

"id": "SIM1790512073",
"linkid": "simba-telecom",
"type": "Breach",
"date": "9/2026",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"

{'affected_entities': [{'customers_affected': '23,549',
                        'industry': 'Telecommunications',
                        'location': 'Singapore',
                        'name': 'Simba Telecom',
                        'type': 'Telecommunications Provider'}],
 'customer_advisories': 'Notifying affected customers via email, process '
                        'expected to conclude within a week',
 'data_breach': {'number_of_records_exposed': '23,549',
                 'personally_identifiable_information': 'Names, identity card '
                                                        'numbers, dates of '
                                                        'birth, mobile '
                                                        'numbers, email '
                                                        'addresses',
                 'sensitivity_of_data': 'High (names, identity card numbers, '
                                        'dates of birth, mobile numbers, email '
                                        'addresses)',
                 'type_of_data_compromised': 'Personal Identifiable '
                                             'Information (PII)'},
 'date_detected': '2023-09-24',
 'date_publicly_disclosed': '2023-09-25',
 'date_resolved': '2023-09-25',
 'description': 'Singapore-based telecommunications provider Simba disclosed a '
                'data breach on September 25, impacting 23,549 customers. The '
                'compromised data includes names, identity card numbers, dates '
                'of birth, mobile numbers, and email addresses of customers '
                'who registered for the company’s services.',
 'impact': {'data_compromised': 'Names, identity card numbers, dates of birth, '
                                'mobile numbers, and email addresses',
            'identity_theft_risk': 'Potential risk of stolen personal data '
                                   'being misused',
            'payment_information_risk': 'No credit card or bank account '
                                        'details exposed'},
 'references': [{'source': 'Simba Telecom Disclosure'}],
 'response': {'communication_strategy': 'Notifying affected customers via '
                                        'email',
              'law_enforcement_notified': 'Collaborating with relevant '
                                          'authorities',
              'remediation_measures': 'Reinforced security measures to protect '
                                      'infrastructure and systems'},
 'title': 'Simba Telecom Data Breach Affecting Over 23,500 Customers',
 'type': 'Data Breach'}