Silver Cloud Inns & Hotels

The Washington State Office of the Attorney General disclosed a data breach affecting Silver Cloud Inns & Hotels in August 2017. The incident, categorized as unauthorized access, originated on August 10, 2016, and persisted undetected for nearly a year. The breach compromised the unencrypted payment card information of approximately 1,382 Washington residents, exposing them to potential financial fraud and identity theft risks. While the exact method of intrusion remains undisclosed, the prolonged exposure period heightened the vulnerability of the affected individuals. The compromised data primarily included payment details, which, if exploited, could lead to fraudulent transactions, reputational damage to the company, and erosion of customer trust. The breach underscores critical gaps in the hotel chain’s cybersecurity measures, particularly in safeguarding sensitive financial data and detecting unauthorized access in a timely manner.

Source: https://www.atg.wa.gov/data-breach-notifications | https://data.wa.gov/resource/sb4j-ca4h.json?id=9731

TPRM report: https://www.rankiteo.com/company/silver-cloud-hotel-seattle-broadway

"id": "sil010091825",
"linkid": "silver-cloud-hotel-seattle-broadway",
"type": "Breach",
"date": "8/2016",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"

{'affected_entities': [{'customers_affected': '1,382 (Washington residents)',
                        'industry': 'hotel and lodging',
                        'location': 'Washington, USA',
                        'name': 'Silver Cloud Inns & Hotels',
                        'type': 'hospitality'}],
 'data_breach': {'data_encryption': 'no',
                 'number_of_records_exposed': '1,382',
                 'sensitivity_of_data': 'high (unencrypted payment card data)',
                 'type_of_data_compromised': ['payment card information']},
 'date_publicly_disclosed': '2017-08-03',
 'description': 'The Washington State Office of the Attorney General reported '
                'a data breach involving Silver Cloud Inns & Hotels. The '
                'breach, classified as unauthorized access, began on August '
                '10, 2016, and affected approximately 1,382 Washington '
                'residents, with unencrypted payment card information '
                'potentially exposed.',
 'impact': {'data_compromised': ['payment card information'],
            'payment_information_risk': 'high (unencrypted)'},
 'references': [{'source': 'Washington State Office of the Attorney General'}],
 'regulatory_compliance': {'regulatory_notifications': ['Washington State '
                                                        'Office of the '
                                                        'Attorney General']},
 'title': 'Data Breach at Silver Cloud Inns & Hotels',
 'type': 'unauthorized access'}