**Shields Data Breach Exposes Sensitive Personal Information in January 2025 Incident**
Shields, a data management provider, reported a cybersecurity breach to the New Hampshire Attorney General after detecting a malware attack on or around January 28, 2025. The incident resulted in unauthorized access to sensitive personal identifiable information (PII) stored in its systems between January 28 and January 30, 2025.
An investigation revealed that exposed data may include names, Social Security numbers, employer identification numbers, and tax identification numbers, though the exact details vary by individual. Shields completed its review and began mailing breach notification letters to affected individuals on December 9, 2025.
As part of its response, Shields is offering 12 months of complimentary credit monitoring to impacted parties and has provided a breakdown of the compromised data in its official breach notice. The incident underscores the ongoing risks of malware-based attacks targeting sensitive financial and personal information.
Source: https://straussborrelli.com/2025/12/10/shields-facilities-management-data-breach-investigation/
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"id": "SHI1765420730",
"linkid": "shield-healthcare",
"type": "Ransomware",
"date": "12/2025",
"severity": "100",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': 'Impacted individuals (specific '
'number not disclosed)',
'name': 'Shields',
'type': 'Organization'}],
'attack_vector': 'Malware',
'customer_advisories': '12 months of complimentary credit monitoring services '
'offered to affected individuals',
'data_breach': {'data_encryption': 'Systems encrypted by malware',
'data_exfiltration': 'Potential',
'personally_identifiable_information': 'Yes',
'sensitivity_of_data': 'High',
'type_of_data_compromised': ['Name',
'Social Security number',
'Employer identification number',
'Tax identification number']},
'date_detected': '2025-01-28',
'date_publicly_disclosed': '2025-12-09',
'description': 'Shields reported a data breach where sensitive personal '
'identifiable information may have been compromised. The '
'incident involved malware encryption of systems, leading to '
'unauthorized access and potential data exfiltration between '
'January 28 and January 30, 2025.',
'impact': {'data_compromised': 'Sensitive personal identifiable information',
'identity_theft_risk': 'High',
'systems_affected': 'Certain systems encrypted by malware'},
'investigation_status': 'Completed (initial investigation)',
'ransomware': {'data_encryption': 'Yes', 'data_exfiltration': 'Potential'},
'references': [{'source': 'Attorney General of New Hampshire'}],
'regulatory_compliance': {'regulatory_notifications': 'Filed with the '
'Attorney General of '
'New Hampshire'},
'response': {'communication_strategy': 'Data breach notification letters '
'mailed to impacted individuals'},
'threat_actor': 'Unauthorized third party',
'title': 'Shields Data Breach Involving Sensitive PII',
'type': 'Data Breach'}