Renault UK notified customers of a cyberattack on a third-party service provider, resulting in the potential compromise of personal data. While Renault’s internal systems remained unbreached, attackers accessed customer information via the external vendor. Exposed data may include gender, phone numbers, email addresses, postal addresses, full names, vehicle registration numbers, and Vehicle Identification Numbers (VINs). Financial details, such as bank or payment information, were not affected. Renault confirmed the incident was isolated, contained, and under remediation, with cooperation from the third-party provider and relevant authorities. Customers were advised to stay vigilant against phishing attempts, as Renault emphasized it would never request passwords via email or phone. The breach aligns with a rising trend of supply-chain attacks targeting automakers, where weaker third-party links are exploited to access larger corporations.
Source: https://hackread.com/renault-uk-customers-third-party-data-breach/
TPRM report: https://www.rankiteo.com/company/renaultgroup
"id": "ren1002110100325",
"linkid": "renaultgroup",
"type": "Breach",
"date": "5/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"
{'affected_entities': [{'industry': 'automotive',
'location': 'United Kingdom',
'name': 'Renault UK',
'type': 'automaker'},
{'name': 'Unnamed Third-Party Service Provider',
'type': 'service provider'}],
'attack_vector': 'third-party service provider compromise',
'customer_advisories': 'advice to remain vigilant against unsolicited '
'contacts; confirmation that Renault will never '
'request passwords via email/phone',
'data_breach': {'data_exfiltration': 'likely (data accessed by attackers)',
'personally_identifiable_information': ['gender',
'phone number',
'email address',
'postal address',
'first name',
'surname',
'vehicle registration '
'number',
'Vehicle '
'Identification '
'Number (VIN)'],
'sensitivity_of_data': 'moderate (PII but no financial data)',
'type_of_data_compromised': ['personally identifiable '
'information (PII)',
'vehicle information']},
'description': 'Renault UK informed customers that their personal data may '
'have been compromised following a cyberattack on one of its '
"third-party service providers. While Renault's own systems "
'were not breached, attackers gained access via the external '
'provider. Exposed data may include gender, phone number, '
'email address, postal address, first and last name, vehicle '
'registration number, and Vehicle Identification Number (VIN). '
'Financial details were not affected. Renault has contained '
'the incident, is cooperating with the third-party provider, '
'and has notified relevant authorities.',
'impact': {'brand_reputation_impact': 'potential reputational damage due to '
'customer data exposure',
'data_compromised': ['gender',
'phone number',
'email address',
'postal address',
'first name',
'surname',
'vehicle registration number',
'Vehicle Identification Number (VIN)'],
'identity_theft_risk': 'increased (due to exposed PII)',
'payment_information_risk': 'none (financial details not held by '
'Renault)',
'systems_affected': ['third-party service provider systems']},
'initial_access_broker': {'entry_point': 'third-party service provider'},
'investigation_status': 'ongoing (containment and remediation underway)',
'recommendations': ['monitor for third-party risks',
'enhance supply-chain security',
'customer awareness training on phishing'],
'references': [{'source': 'Hackread.com',
'url': 'https://www.hackread.com/renault-uk-data-breach-third-party-hack/'}],
'regulatory_compliance': {'regulatory_notifications': 'relevant authorities '
'notified'},
'response': {'communication_strategy': 'customer email notification; advisory '
'to remain alert for phishing/social '
'engineering attempts',
'containment_measures': 'incident isolated and contained',
'incident_response_plan_activated': True,
'remediation_measures': 'underway (unspecified)',
'third_party_assistance': 'cooperation with the breached '
'third-party provider'},
'stakeholder_advisories': 'customers notified via email; warning issued about '
'phishing risks',
'title': 'Renault UK Third-Party Data Breach',
'type': ['data breach', 'third-party breach', 'supply-chain attack']}