Red Funnel

Red Funnel

In September 2020, Red Funnel, a London-based ferry operator, fell victim to a malicious cyberattack targeting its IT systems. The attack disrupted critical operations, including online and telephone booking systems, as well as timetable management, forcing the company to rely solely on walk-up service desks for ticket purchases. While the incident caused significant operational downtime and inconvenience to customers, Red Funnel confirmed that no personal data was compromised or stolen. The primary impact was on service availability, leading to potential financial losses due to reduced bookings and reputational damage from the outage. The attack did not involve ransomware demands or evidence of data exfiltration, suggesting the motive was likely service disruption rather than data theft.

Source: https://www.countypress.co.uk/news/18759947.red-funnels-computers-issue-malicious-attack/

TPRM report: https://www.rankiteo.com/company/red-funnel-group

"id": "red512092125",
"linkid": "red-funnel-group",
"type": "Cyber Attack",
"date": "9/2020",
"severity": "60",
"impact": "2",
"explanation": "Attack limited on finance or reputation"
{'affected_entities': [{'industry': 'Transportation (Maritime)',
                        'location': 'London, England',
                        'name': 'Red Funnel',
                        'type': 'Ferry Operator'}],
 'data_breach': {'data_exfiltration': 'No',
                 'file_types_exposed': 'None',
                 'number_of_records_exposed': '0',
                 'personally_identifiable_information': 'No',
                 'sensitivity_of_data': 'None',
                 'type_of_data_compromised': 'None'},
 'date_detected': '2020-09',
 'date_publicly_disclosed': '2020-09',
 'description': 'In September 2020, London (England) based Red Funnel '
                'experienced a hack on their IT system. The hackers launched a '
                'malicious cyberattack against the organization’s IT systems. '
                'Online and telephone bookings and timetable systems went '
                'down. Ticket purchasing was available only at walk-up service '
                'desks. According to Red Funnel, data theft does not appear to '
                'be a motive, as there is no evidence of personal data leaks.',
 'impact': {'data_compromised': 'None (no evidence of personal data leaks)',
            'identity_theft_risk': 'None',
            'operational_impact': 'Ticket purchasing limited to walk-up '
                                  'service desks',
            'payment_information_risk': 'None',
            'systems_affected': ['Online booking system',
                                 'Telephone booking system',
                                 'Timetable system']},
 'motivation': 'Disruption (no evidence of data theft)',
 'title': 'Red Funnel Cyberattack (September 2020)',
 'type': 'Cyberattack (IT System Disruption)'}
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