New Era Technology Data Breach Exposes Sensitive Personal Information via Quantum Health
A recent data breach involving New Era Technology, a global managed IT services provider, has exposed sensitive personally identifiable information (PII) of individuals connected to its healthcare advocacy vendor, Quantum Health. The incident, which did not originate within New Era’s own systems, stemmed from a cybersecurity breach at Quantum Health, a Columbus, Ohio-based healthcare navigation company.
The breach compromised data including dates of birth, Social Security numbers, and other health-related or personal information. Quantum Health engaged Kroll, a risk and identity protection firm, to assist affected individuals, providing notification letters with instructions for accessing a secure portal to review impacted data. The letters also included details on credit and identity monitoring services.
While the full scope of the breach remains under investigation, Shamis & Gentile P.A., a class action law firm specializing in data breach cases, is examining potential legal claims for affected individuals. Those impacted may be eligible for compensation related to damages, credit monitoring costs, or other losses.
The incident highlights the risks of third-party vendor vulnerabilities in the healthcare and IT services sectors. Further details on the breach’s timeline and affected parties are expected as the investigation continues.
Source: https://www.claimdepot.com/investigations/new-era-technology-data-breach-2026
Quantum Health TPRM report: https://www.rankiteo.com/company/quantum-health
"id": "qua1786048672",
"linkid": "quantum-health",
"type": "Breach",
"date": "8/2026",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'industry': 'Healthcare',
'location': 'Columbus, Ohio',
'name': 'Quantum Health',
'type': 'Healthcare navigation company'},
{'industry': 'IT Services',
'location': 'Global',
'name': 'New Era Technology',
'type': 'Managed IT services provider'}],
'customer_advisories': 'Notification letters with credit and identity '
'monitoring services details',
'data_breach': {'personally_identifiable_information': 'Dates of birth, '
'Social Security '
'numbers',
'sensitivity_of_data': 'High (Social Security numbers, dates '
'of birth)',
'type_of_data_compromised': 'Personally identifiable '
'information (PII), '
'health-related information'},
'description': 'A recent data breach involving New Era Technology, a global '
'managed IT services provider, has exposed sensitive '
'personally identifiable information (PII) of individuals '
'connected to its healthcare advocacy vendor, Quantum Health. '
'The incident stemmed from a cybersecurity breach at Quantum '
'Health, compromising data including dates of birth, Social '
'Security numbers, and other health-related or personal '
'information.',
'impact': {'data_compromised': 'Sensitive personally identifiable information '
'(PII), including dates of birth, Social '
'Security numbers, and health-related '
'information',
'identity_theft_risk': 'High',
'legal_liabilities': 'Potential legal claims for affected '
'individuals'},
'investigation_status': 'Ongoing',
'lessons_learned': 'Highlights the risks of third-party vendor '
'vulnerabilities in the healthcare and IT services sectors',
'post_incident_analysis': {'root_causes': 'Third-party vendor breach (Quantum '
'Health)'},
'references': [{'source': 'Class action law firm (Shamis & Gentile P.A.)'}],
'regulatory_compliance': {'legal_actions': 'Potential class action lawsuits '
'(Shamis & Gentile P.A.)'},
'response': {'communication_strategy': 'Notification letters with '
'instructions for accessing a secure '
'portal to review impacted data',
'third_party_assistance': 'Kroll (risk and identity protection '
'firm)'},
'title': 'New Era Technology Data Breach Exposes Sensitive Personal '
'Information via Quantum Health',
'type': 'Data Breach',
'vulnerability_exploited': 'Third-party vendor vulnerability'}