Quatrro Business Support Services Suffers Data Breach, Exposing Sensitive Personal Information
Quatrro Business Support Services, Inc., a U.S.-based outsourcing firm headquartered in Marietta, Georgia, has confirmed a data breach exposing sensitive personal information. The company, which provides finance, HR, and IT outsourcing solutions with operations in the U.S., India, the UAE, Singapore, and Vietnam, detected unauthorized access to its systems on December 7, 2025.
An investigation revealed that the breach occurred between November 11 and November 19, 2025, with affected files containing personally identifiable information (PII). Quatrro determined the scope of the exposure on February 25, 2026, and began notifying impacted individuals on March 23, 2026.
Exposed data includes:
- Social Security numbers
- Driver’s license and passport numbers
- Financial account and payment card numbers
- Health insurance policy numbers
- Names
The law firm Shamis & Gentile P.A. is investigating potential legal claims on behalf of affected individuals, who may be eligible for compensation related to identity theft, account monitoring costs, or other damages. The breach highlights risks associated with third-party business process outsourcing and the handling of sensitive data.
Source: https://www.claimdepot.com/investigations/quatrro-data-breach-2026
Quatrro cybersecurity rating report: https://www.rankiteo.com/company/quatrro
"id": "QUA1774377344",
"linkid": "quatrro",
"type": "Breach",
"date": "11/2025",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization's existence"{'affected_entities': [{'industry': 'Business Process Outsourcing (BPO)',
'location': 'Marietta, Georgia, USA (with operations '
'in India, UAE, Singapore, and Vietnam)',
'name': 'Quatrro Business Support Services, Inc.',
'type': 'Outsourcing Firm'}],
'customer_advisories': 'Notifications to impacted individuals began on March '
'23, 2026',
'data_breach': {'personally_identifiable_information': ['Social Security '
'numbers',
'Driver’s license '
'numbers',
'Passport numbers',
'Financial account '
'numbers',
'Payment card numbers',
'Health insurance '
'policy numbers',
'Names'],
'sensitivity_of_data': 'High',
'type_of_data_compromised': 'Personally Identifiable '
'Information (PII)'},
'date_detected': '2025-12-07',
'date_publicly_disclosed': '2026-03-23',
'description': 'Quatrro Business Support Services, Inc., a U.S.-based '
'outsourcing firm, confirmed a data breach exposing sensitive '
'personal information. The breach occurred between November 11 '
'and November 19, 2025, with unauthorized access detected on '
'December 7, 2025. Affected files contained personally '
'identifiable information (PII), and notifications to impacted '
'individuals began on March 23, 2026.',
'impact': {'data_compromised': 'Sensitive personal information, including '
'Social Security numbers, driver’s license and '
'passport numbers, financial account and '
'payment card numbers, health insurance policy '
'numbers, and names',
'identity_theft_risk': 'High',
'legal_liabilities': 'Potential legal claims for identity theft, '
'account monitoring costs, or other damages',
'payment_information_risk': 'High'},
'investigation_status': 'Completed (scope determined on February 25, 2026)',
'references': [{'source': 'Cyber Incident Description'}],
'regulatory_compliance': {'legal_actions': 'Potential legal claims being '
'investigated by Shamis & Gentile '
'P.A.'},
'response': {'communication_strategy': 'Notifications to impacted individuals '
'began on March 23, 2026'},
'title': 'Quatrro Business Support Services Suffers Data Breach, Exposing '
'Sensitive Personal Information',
'type': 'Data Breach'}