PowerSchool

PowerSchool

A Massachusetts college student exploited PowerSchool’s lack of multifactor authentication (MFA) to breach its systems in December, exposing sensitive data of over **62 million students** and **9 million teachers** across North America. In Toronto alone, records dating back to **1985**—including **special education and disciplinary files**—were leaked. Investigations by Ontario and Alberta’s privacy commissioners revealed systemic failures: schools lacked **contractual security provisions**, failed to **monitor PowerSchool’s safeguards**, allowed **unrestricted remote access** for support personnel, and had no **breach response plans**. The incident highlighted critical vulnerabilities in third-party vendor oversight, with regulators mandating stricter privacy controls, access limitations, and contract renegotiations to prevent future exposures.

Source: https://therecord.media/canadian-privacy-regulators-say-schools-share-blame-powerschool-hack

PowerSchool cybersecurity rating report: https://www.rankiteo.com/company/powerschool-group-llc

"id": "POW3992039111925",
"linkid": "powerschool-group-llc",
"type": "Breach",
"date": "6/1985",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization’s existence"
{'affected_entities': [{'customers_affected': 'students and teachers (records '
                                              'back to 1985)',
                        'industry': 'education',
                        'location': 'Ontario, Canada',
                        'name': 'Ontario Provincial School Systems',
                        'type': 'government/education'},
                       {'customers_affected': 'students and teachers',
                        'industry': 'education',
                        'location': 'Alberta, Canada',
                        'name': 'Alberta Provincial School Systems',
                        'type': 'government/education'},
                       {'customers_affected': '62 million students and 9 '
                                              'million teachers globally',
                        'industry': 'education technology',
                        'location': 'Folsom, California, USA',
                        'name': 'PowerSchool',
                        'type': 'private company'}],
 'attack_vector': ['lack of multifactor authentication (MFA)',
                   'exploited remote access vulnerabilities'],
 'data_breach': {'data_exfiltration': 'yes',
                 'number_of_records_exposed': '71 million (62 million students '
                                              '+ 9 million teachers)',
                 'personally_identifiable_information': 'yes',
                 'sensitivity_of_data': 'high (includes long-term historical '
                                        'records)',
                 'type_of_data_compromised': ['personally identifiable '
                                              'information (PII)',
                                              'educational records',
                                              'special education records',
                                              'disciplinary records']},
 'description': 'Two Canadian provincial governments (Ontario and Alberta) '
                'released investigative findings blaming school systems for '
                'the massive PowerSchool data leak, which exposed data of over '
                '62 million students and 9 million teachers. The breach '
                'occurred due to a lack of multifactor authentication (MFA) '
                'requirements, exploited by a Massachusetts college student in '
                'December. The exposed data included records dating back to '
                '1985, such as special education and disciplinary files. '
                'Investigations revealed failures in contract oversight, '
                'remote access controls, and breach response preparedness by '
                'the affected schools.',
 'impact': {'brand_reputation_impact': ['negative publicity for PowerSchool '
                                        'and affected school systems',
                                        'regulatory criticism'],
            'data_compromised': ['student records (back to 1985)',
                                 'teacher records',
                                 'special education records',
                                 'disciplinary records'],
            'identity_theft_risk': ['high (due to exposure of PII in '
                                    'student/teacher records)'],
            'legal_liabilities': ['potential violations of privacy laws '
                                  '(Ontario/Alberta)',
                                  'regulatory recommendations for corrective '
                                  'actions'],
            'operational_impact': ['lack of breach response plans',
                                   'regulatory scrutiny'],
            'systems_affected': ['PowerSchool student information systems']},
 'initial_access_broker': {'entry_point': ['exploited lack of MFA',
                                           'unrestricted remote access'],
                           'high_value_targets': ['student information systems',
                                                  'historical educational '
                                                  'records']},
 'investigation_status': 'completed (regulatory investigations by Ontario and '
                         'Alberta)',
 'lessons_learned': ['Importance of contractual security/privacy provisions '
                     'with third-party vendors',
                     'Need for multifactor authentication (MFA) as standard '
                     'protocol',
                     'Criticality of limiting and monitoring remote access by '
                     'vendors',
                     'Necessity of prepared breach response plans'],
 'post_incident_analysis': {'corrective_actions': ['Renegotiate vendor '
                                                   'contracts with stronger '
                                                   'security clauses',
                                                   'Implement MFA and access '
                                                   'controls',
                                                   'Enhance vendor oversight '
                                                   'mechanisms',
                                                   'Develop incident response '
                                                   'plans'],
                            'root_causes': ['Absence of MFA requirements in '
                                            'PowerSchool systems',
                                            'Inadequate contractual '
                                            'security/privacy provisions '
                                            'between schools and PowerSchool',
                                            'Failure to monitor PowerSchool’s '
                                            'security guardrails',
                                            'Unrestricted remote access for '
                                            'PowerSchool support personnel',
                                            'Lack of breach response '
                                            'preparedness']},
 'recommendations': ['Review and renegotiate agreements with PowerSchool to '
                     'include robust privacy/security provisions',
                     'Implement systems to effectively oversee PowerSchool’s '
                     'security program',
                     'Limit remote access to student information systems to '
                     "'as long as necessary' for technical issues",
                     'Develop and maintain incident response plans'],
 'references': [{'source': 'Ontario Information and Privacy Commissioner Press '
                           'Release'},
                {'source': 'Alberta Information and Privacy Commissioner '
                           'Report'}],
 'regulatory_compliance': {'regulations_violated': ['potential violations of '
                                                    'Ontario/Alberta privacy '
                                                    'laws'],
                           'regulatory_notifications': ['investigative reports '
                                                        'by Ontario and '
                                                        'Alberta Information '
                                                        'and Privacy '
                                                        'Commissioners']},
 'response': {'communication_strategy': ['regulatory press releases '
                                         '(Ontario/Alberta commissioners)'],
              'incident_response_plan_activated': 'No (schools lacked prepared '
                                                  'plans)'},
 'stakeholder_advisories': ['regulatory recommendations issued to school '
                            'systems'],
 'threat_actor': 'Massachusetts college student (unidentified)',
 'title': 'PowerSchool Data Leak Affecting Canadian Provincial School Systems',
 'type': ['data breach', 'unauthorized access'],
 'vulnerability_exploited': ['missing MFA requirements',
                             'unrestricted remote access for support '
                             'personnel']}
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