PayActiv, Inc.

PayActiv, a provider of digital wallet payment apps, experienced a cybersecurity breach in October 2025 where an unauthorized individual accessed sensitive customer data. The incident exposed personally identifiable information (PII) of over 100,000 individuals, including names and Social Security numbers. The breach prompted legal action, with Lynch Carpenter, LLP investigating potential claims for compensation on behalf of affected customers. The compromised data poses significant risks, such as identity theft and financial fraud, given the sensitivity of the exposed records. PayActiv has not publicly disclosed the root cause or specific attack vector, but the scale and nature of the breach suggest a targeted intrusion aimed at harvesting high-value personal data. The incident underscores vulnerabilities in digital payment platforms and the broader implications for consumer trust in fintech security practices.

Source: https://www.globenewswire.com/news-release/2025/10/14/3166574/0/en/Lynch-Carpenter-Investigates-Claims-in-PayActiv-Data-Breach.html

TPRM report: https://www.rankiteo.com/company/payactiv-inc-

"id": "pay2092320101425",
"linkid": "payactiv-inc-",
"type": "Breach",
"date": "10/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"

{'affected_entities': [{'customers_affected': '100,000+ individuals',
                        'industry': 'Financial Services (Digital '
                                    'Wallet/Payment Apps)',
                        'location': 'Pittsburgh, Pennsylvania, USA',
                        'name': 'PayActiv, Inc.',
                        'type': 'Corporation'}],
 'customer_advisories': 'Affected individuals are advised to contact Lynch '
                        'Carpenter, LLP for potential compensation claims.',
 'data_breach': {'data_exfiltration': 'Yes (records obtained by unauthorized '
                                      'person)',
                 'number_of_records_exposed': '100,000+',
                 'personally_identifiable_information': ['Names',
                                                         'Social Security '
                                                         'Numbers'],
                 'sensitivity_of_data': 'High (includes Social Security '
                                        'Numbers)',
                 'type_of_data_compromised': ['Personally Identifiable '
                                              'Information (PII)']},
 'date_publicly_disclosed': '2025-10-14',
 'description': 'PayActiv, Inc., a provider of digital wallet payment apps, '
                'announced a cybersecurity incident where an unauthorized '
                'person obtained records containing customers’ personally '
                'identifiable information (PII), including names and Social '
                'Security numbers. The breach impacted over 100,000 '
                'individuals. Lynch Carpenter, LLP is investigating potential '
                'claims for compensation on behalf of affected individuals.',
 'impact': {'brand_reputation_impact': 'Potential (under investigation by '
                                       'Lynch Carpenter, LLP)',
            'data_compromised': ['Personally Identifiable Information (PII)',
                                 'Names',
                                 'Social Security Numbers'],
            'identity_theft_risk': 'High (due to exposure of SSNs)',
            'legal_liabilities': 'Potential (class action investigation '
                                 'ongoing)'},
 'investigation_status': 'Ongoing (legal investigation by Lynch Carpenter, '
                         'LLP)',
 'references': [{'date_accessed': '2025-10-14',
                 'source': 'Globe Newswire - PayActiv Press Release'},
                {'date_accessed': '2025-10-14',
                 'source': 'Lynch Carpenter, LLP Investigation Announcement',
                 'url': 'https://www.lynchcarpenter.com'},
                {'source': 'PayActiv About Page',
                 'url': 'https://www.payactiv.com/about/'}],
 'regulatory_compliance': {'legal_actions': 'Potential class action '
                                            'investigation by Lynch Carpenter, '
                                            'LLP'},
 'response': {'communication_strategy': 'Public disclosure via Globe Newswire; '
                                        'legal firm (Lynch Carpenter, LLP) '
                                        'investigating claims and contacting '
                                        'affected individuals.'},
 'threat_actor': 'Unauthorized person',
 'title': 'PayActiv Data Breach (2025)',
 'type': 'Data Breach'}