Patron Insurance Services, an independent insurance agency based in Virginia, suffered a **ransomware attack** in late May 2025 after detecting suspicious activity in its internal network. The **Akira ransomware group** claimed responsibility, asserting it had exfiltrated **7 GB of sensitive data**, including **personally identifiable information (PII)** and **protected health information (PHI)** of an undisclosed number of individuals. Compromised data included **names, addresses, Social Security numbers, driver’s license numbers, federally issued ID numbers, financial account details, and health records**. The breach exposed customers to **identity theft, financial fraud, and unauthorized account access**, prompting Patron to issue a **Notice of Data Security Incident** and offer **free credit monitoring (Haystack ID)** to affected individuals. Legal firms, including **Shamis & Gentile P.A.**, are investigating potential **class-action lawsuits** for compensation, as victims face long-term risks such as **fraudulent transactions, credit damage, and medical identity theft**. The attack’s scale and the nature of the stolen data suggest severe operational and reputational harm to the company, with ongoing legal and regulatory repercussions likely.
Source: https://www.claimdepot.com/investigations/patron-insurance-data-breach-2025
TPRM report: https://www.rankiteo.com/company/patron-insurance-services
"id": "pat2502925102225",
"linkid": "patron-insurance-services",
"type": "Ransomware",
"date": "5/2025",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization's existence"{'affected_entities': [{'customers_affected': 'Unknown (number not disclosed)',
'industry': 'Insurance',
'location': {'headquarters': 'Virginia, USA',
'service_areas': ['Metropolitan '
'Washington D.C.',
'Virginia',
'Maryland']},
'name': 'Patron Insurance Services',
'type': 'Independent Insurance Agency'}],
'customer_advisories': ['Letters mailed to affected individuals',
'Recommendations for credit monitoring and fraud '
'alerts'],
'data_breach': {'data_exfiltration': 'Yes (7 GB of data claimed by Akira)',
'number_of_records_exposed': 'Unknown',
'personally_identifiable_information': 'Yes',
'sensitivity_of_data': 'High (includes SSN, financial, and '
'health data)',
'type_of_data_compromised': ['Name',
'Address',
'Social Security number (SSN)',
'Driver’s license number',
'Federally issued ID number',
'Financial account number',
'Health information (PHI)']},
'date_detected': 'Late May 2025',
'date_publicly_disclosed': 'June 2025 (Notice of Data Security Incident '
'published)',
'description': 'Shamis & Gentile P.A. is investigating a data breach at '
'Patron Insurance Services, an independent insurance agency '
'based in Virginia. The breach, attributed to the Akira '
'ransomware group, involved unauthorized access to sensitive '
'personally identifiable information (PII) and protected '
'health information (PHI) of an unknown number of individuals. '
'Akira claimed to have exfiltrated 7 GB of data, including '
'names, addresses, Social Security numbers, driver’s license '
'numbers, federally issued ID numbers, financial account '
'numbers, and health information. Patron Insurance Services '
'detected suspicious activity in late May 2025 and published a '
'Notice of Data Security Incident, offering free credit '
'monitoring services to affected individuals.',
'impact': {'brand_reputation_impact': 'Potential damage due to exposure of '
'sensitive customer data',
'data_compromised': ['Personally Identifiable Information (PII)',
'Protected Health Information (PHI)'],
'identity_theft_risk': 'High (due to exposure of SSNs, driver’s '
'license numbers, and financial account '
'numbers)',
'legal_liabilities': 'Ongoing investigation by Shamis & Gentile '
'P.A. for potential class action lawsuits; '
'affected individuals may be eligible for '
'compensation',
'payment_information_risk': 'High (financial account numbers '
'compromised)',
'systems_affected': ['Internal network', 'Files and folders']},
'initial_access_broker': {'high_value_targets': ['Customer PII',
'PHI',
'Financial data']},
'investigation_status': 'Ongoing (led by Shamis & Gentile P.A. for potential '
'legal action)',
'motivation': ['Financial Gain', 'Data Theft'],
'post_incident_analysis': {'corrective_actions': ['Offered credit monitoring '
'services',
'Public disclosure and '
'customer notification']},
'ransomware': {'data_exfiltration': 'Yes (7 GB)',
'ransomware_strain': 'Akira'},
'recommendations': ['Enroll in free credit monitoring (Haystack) offered by '
'Patron Insurance Services',
'Monitor financial statements for suspicious activity',
'Place a fraud alert with credit bureaus',
'Request free annual credit reports',
'Seek legal counsel for compensation eligibility'],
'references': [{'source': 'Shamis & Gentile P.A. Investigation Notice'},
{'source': 'Patron Insurance Services Notice of Data Security '
'Incident'}],
'regulatory_compliance': {'legal_actions': ['Potential class action lawsuits '
'by Shamis & Gentile P.A.']},
'response': {'communication_strategy': ['Public notice on website',
'Direct mail to affected individuals',
'Legal advisory via Shamis & Gentile '
'P.A.'],
'incident_response_plan_activated': 'Yes (investigation '
'initiated after detecting '
'suspicious activity)',
'recovery_measures': ['Offered free Haystack credit monitoring '
'and identity protection services'],
'remediation_measures': ['Published Notice of Data Security '
'Incident',
'Mailed letters to affected '
'individuals']},
'stakeholder_advisories': ['Notice of Data Security Incident published on '
'Patron Insurance Services website'],
'threat_actor': 'Akira (ransomware group)',
'title': 'Patron Insurance Services Data Breach and Ransomware Attack (2025)',
'type': ['Data Breach', 'Ransomware Attack']}