ParkMobile

In March 2021, ParkMobile experienced a data breach that exposed users' personal information, including license plate numbers, email addresses, and hashed passwords. The breach led to a class-action settlement, offering affected users a $1 credit (applied as four $0.25 discounts) toward service fees as compensation. The leaked data, while not including highly sensitive details like financial records, still posed risks such as potential phishing attacks, identity theft, or unauthorized account access due to exposed credentials. The company notified impacted users via email, providing a discount code redeemable within the app until October 8. The incident highlighted vulnerabilities in ParkMobile’s security measures, though the financial and operational impact on users was minimal, limited to minor service fee offsets rather than direct monetary losses or severe reputational harm to the company.

Source: https://www.tallahassee.com/story/news/local/2025/10/06/how-some-tallahassee-drivers-can-claim-1-parkmobile-credit/86548100007/

TPRM report: https://www.rankiteo.com/company/parkmobile-usa-inc-

"id": "par2892828100625",
"linkid": "parkmobile-usa-inc-",
"type": "Breach",
"date": "3/2021",
"severity": "50",
"impact": "2",
"explanation": "Attack limited on finance or reputation"

{'affected_entities': [{'customers_affected': 'Class action settlement '
                                              'recipients (exact number '
                                              'unspecified)',
                        'industry': 'Parking Services / Mobile Payments',
                        'location': 'USA (primarily affecting users in '
                                    'Tallahassee, Pensacola, and other '
                                    'regions)',
                        'name': 'ParkMobile',
                        'type': 'Private Company'}],
 'customer_advisories': 'Instructions provided via email and app on how to '
                        'redeem the $1 credit (expires Oct. 8). Credit applies '
                        'to service fees and can be used up to four times '
                        '($0.25 per use).',
 'data_breach': {'data_encryption': 'Partially (hashed passwords)',
                 'data_exfiltration': 'Yes',
                 'personally_identifiable_information': 'Yes',
                 'sensitivity_of_data': 'Moderate (PII, but passwords were '
                                        'hashed)',
                 'type_of_data_compromised': ['license plate numbers',
                                              'email addresses',
                                              'hashed passwords']},
 'date_detected': '2021-03',
 'description': 'A March 2021 data breach exposed personal information of '
                'ParkMobile users, including license plate numbers, email '
                'addresses, and hashed passwords. A class action settlement '
                'offered affected users a $1 credit toward service fees as '
                'compensation. The breach led to a legal resolution where '
                'eligible users received a discount code (P@rkMobile-$1) '
                'redeemable up to four times for a total of $1.00 in service '
                'fee discounts. The code expires on October 8 and is '
                'non-transferable.',
 'impact': {'brand_reputation_impact': 'Class action settlement and '
                                       'compensatory credit offered to users',
            'data_compromised': ['license plate numbers',
                                 'email addresses',
                                 'hashed passwords'],
            'identity_theft_risk': 'Potential (due to exposed PII)',
            'legal_liabilities': 'Class action lawsuit settled with $1 credit '
                                 'compensation for affected users'},
 'investigation_status': 'Resolved (settlement reached)',
 'references': [{'source': 'Tallahassee Democrat'}],
 'regulatory_compliance': {'legal_actions': 'Class action lawsuit settled with '
                                            'compensatory credit'},
 'response': {'communication_strategy': 'Email notifications to affected users '
                                        'with discount code instructions',
              'recovery_measures': 'Class action settlement with $1 credit '
                                   'compensation for affected users'},
 'stakeholder_advisories': 'Email notifications to affected users with '
                           'discount code (P@rkMobile-$1)',
 'title': 'ParkMobile Data Breach (March 2021)',
 'type': 'Data Breach'}