Olde Towne Medical and Dental Center Bolsters Cybersecurity After 2023 Incident
Olde Towne Medical and Dental Center, a nonprofit serving uninsured and underinsured patients in Virginia’s Greater Williamsburg region, has completed a major technology overhaul following a cybersecurity incident last year. The upgrades funded by a $150,000 community-driven campaign aim to secure patient data, streamline care coordination, and improve the overall patient experience.
The center launched its fundraising effort in November, extending through Giving Tuesday and year-end donations. Key contributors included TowneBank, the Langley Foundation, and Langley Federal Credit Union, alongside nearly 60 individual donors. Installation of the new systems began this winter, with officials confirming the enhancements will fortify defenses against future disruptions while maintaining critical services.
Olde Towne, which operates on a sliding-scale payment model and turns no one away for inability to pay, identified the upgrades as essential to safeguarding operations after last year’s incident. CEO Aaron Thompson emphasized the community’s role in supporting the effort, stating, “This campaign reflects the commitment of our community to protecting and advancing access to care.” The improvements are now in place to better protect sensitive information and ensure continuity of care.
Olde Towne Medical & Dental Center cybersecurity rating report: https://www.rankiteo.com/company/otmdc
"id": "OTM1779035246",
"linkid": "otmdc",
"type": "Cyber Attack",
"date": "5/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': 'Uninsured and underinsured '
'patients',
'industry': 'Healthcare',
'location': 'Virginia’s Greater Williamsburg region, '
'USA',
'name': 'Olde Towne Medical and Dental Center',
'type': 'Nonprofit Healthcare Provider'}],
'data_breach': {'sensitivity_of_data': 'Sensitive information',
'type_of_data_compromised': 'Patient data'},
'description': 'Olde Towne Medical and Dental Center, a nonprofit serving '
'uninsured and underinsured patients, experienced a '
'cybersecurity incident in 2023. The center has since '
'completed a major technology overhaul to secure patient data '
'and improve defenses against future disruptions.',
'impact': {'data_compromised': 'Patient data',
'operational_impact': 'Potential disruption to critical services'},
'lessons_learned': 'Upgrades identified as essential to safeguarding '
'operations after the incident',
'post_incident_analysis': {'corrective_actions': 'Technology overhaul funded '
'by a $150,000 '
'community-driven campaign'},
'recommendations': 'Invest in technology overhauls to secure patient data and '
'improve defenses against future disruptions',
'references': [{'source': 'Olde Towne Medical and Dental Center '
'Announcement'}],
'response': {'recovery_measures': 'Installation of new systems completed',
'remediation_measures': 'Major technology overhaul, including '
'new systems to secure patient data and '
'fortify defenses'},
'title': 'Olde Towne Medical and Dental Center Cybersecurity Incident',
'type': 'Cybersecurity Incident'}