In 2024, Octapharma Plasma, a plasma donation center, experienced a data breach due to inadequate cybersecurity measures, exposing sensitive client information. The breach led to a $2.55 million settlement after affected individuals filed a class-action lawsuit. Eligible claimants those notified in April 2024 could receive up to $5,000 for documented losses (e.g., fraud, identity theft) or a $100 flat payment if no losses occurred. All claimants were also granted three years of free credit monitoring, with California residents receiving an additional $50. The breach highlighted failures in safeguarding personal data, including potential exposure of medical, financial, or identification details. While the settlement aimed to compensate for time, expenses, and preventive measures (e.g., credit monitoring), it underscored systemic vulnerabilities in the company’s data protection protocols. The lawsuit also mandated policy changes to prevent future incidents, emphasizing accountability under consumer protection laws. Claims required validation by November 14, 2025, with false submissions subject to legal penalties.
Source: https://www.ecoticias.com/en/claim-up-to-5000-breach-settlement/23204/
TPRM report: https://www.rankiteo.com/company/octapharma-usa
"id": "oct0632406111225",
"linkid": "octapharma-usa",
"type": "Breach",
"date": "4/2024",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': 'Class members notified in April '
'2024 (exact number unspecified)',
'industry': 'Healthcare (Plasma Collection)',
'name': 'Octapharma Plasma',
'type': 'Plasma Donation Center'}],
'customer_advisories': 'Affected individuals notified in April 2024. '
'Compensation includes monetary payments and 3 years '
'of free credit monitoring. California residents '
'receive an additional $50.',
'data_breach': {'data_exfiltration': True,
'personally_identifiable_information': True,
'sensitivity_of_data': 'High (personally identifiable '
'information implied)',
'type_of_data_compromised': 'Sensitive client information'},
'date_publicly_disclosed': '2024-04',
'description': 'Octapharma Plasma agreed to a $2.55 million data breach '
'settlement over allegations that the plasma donation center '
'failed to take necessary precautions to protect client data '
'from being compromised in a 2024 breach. Eligible class '
'members (notified in April 2024) can claim up to $5,000 for '
'documented losses, $100 for no losses, and receive three '
'years of free credit monitoring. California residents receive '
'an additional $50. Claims must be filed by November 14, 2025.',
'impact': {'brand_reputation_impact': 'Negative (settlement implies liability '
'and policy changes)',
'customer_complaints': 'Class action lawsuit filed by affected '
'users',
'data_compromised': 'Sensitive client information (type '
'unspecified)',
'financial_loss': {'credit_monitoring': '3 years (free)',
'individual_compensation': {'california_residents_bonus': '$50',
'documented_losses': 'up '
'to '
'$5,000',
'no_losses': '$100'},
'settlement_amount': '$2.55 million'},
'identity_theft_risk': 'High (sensitive data exposed)',
'legal_liabilities': {'class_action_lawsuit': True,
'policy_changes_mandated': True,
'settlement_agreement': True}},
'investigation_status': 'Settled (class action lawsuit resolved with $2.55 '
'million agreement)',
'lessons_learned': 'Companies must implement stronger data protection '
'measures and ensure transparency in data handling to '
'avoid legal liabilities and reputational damage. Class '
'action lawsuits highlight the importance of '
'accountability and policy changes post-breach.',
'post_incident_analysis': {'corrective_actions': 'Policy changes mandated as '
'part of the settlement '
'agreement to prevent future '
'breaches.',
'root_causes': 'Failure to implement adequate '
'precautions to protect client data '
'(specifics undisclosed).'},
'recommendations': ['Enhance cybersecurity protocols to prevent unauthorized '
'access to sensitive client data.',
'Implement regular audits and compliance checks for '
'consumer protection laws.',
'Provide clear communication to affected parties and '
'proactive support (e.g., credit monitoring).',
'Ensure transparency in data usage policies to avoid '
'legal disputes.'],
'references': [{'source': 'Data Breach Settlement Claim Notice (Octapharma '
'Plasma)'}],
'regulatory_compliance': {'legal_actions': {'class_action_lawsuit': True,
'settlement_agreement': '$2.55 '
'million'},
'regulations_violated': 'Consumer protection laws '
'(unspecified)'},
'response': {'communication_strategy': {'class_member_notification': 'April '
'2024',
'final_approval_hearing': '2025-12-04',
'settlement_claim_deadline': '2025-11-14'}},
'stakeholder_advisories': 'Eligible class members must file claims by '
'November 14, 2025, with documentation for losses. '
'Final approval hearing scheduled for December 4, '
'2025.',
'title': 'Octapharma Plasma Data Breach Settlement (2024)',
'type': 'Data Breach'}