NS Pharma’s Patient Support Program Suffers Data Breach Affecting Nearly 93,000 Individuals
On November 21, 2025, NS Support, LLC—a patient support program operated by NS Pharma, Inc.—reported a significant data breach to the U.S. Department of Health and Human Services (HHS), impacting at least 92,845 individuals nationwide. The exposed data included personally identifiable information (PII) such as first and last names, as well as protected health information (PHI) in the form of physician-transcribed appointment notes.
The breach was disclosed to the Idaho Attorney General on December 3, 2025, confirming the scope and nature of the incident. While the exact method of compromise remains undisclosed, the sensitivity of the compromised data—particularly detailed medical notes—raises concerns about patient privacy risks. No further details on the attack vector or responsible parties have been released, and investigations are ongoing.
NS Support has complied with federal and state notification requirements, informing regulators and affected individuals. Though the company has not publicly detailed additional remediation efforts, healthcare organizations typically reinforce security measures following such incidents. Affected individuals have been advised to review breach notifications, monitor medical and insurance records for suspicious activity, and remain alert for potential phishing attempts referencing their healthcare details.
Source: https://www.claimdepot.com/data-breach/ns-support-2025
NS SOLUTIONS USA CORPORATION cybersecurity rating report: https://www.rankiteo.com/company/ns-solutions-usa-corporation
"id": "NS-1765987310",
"linkid": "ns-solutions-usa-corporation",
"type": "Breach",
"date": "11/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': '92,845',
'industry': 'Healthcare',
'location': 'U.S.',
'name': 'NS Support, LLC',
'type': 'Patient Support Program'}],
'customer_advisories': 'Affected individuals are being notified and advised '
'to monitor for potential phishing attempts or scams '
'referencing their healthcare provider or treatments.',
'data_breach': {'number_of_records_exposed': '92,845',
'personally_identifiable_information': 'First and last names, '
'physician-transcribed '
'medical notes',
'sensitivity_of_data': 'High',
'type_of_data_compromised': ['Personally Identifiable '
'Information (PII)',
'Protected Health Information '
'(PHI)']},
'date_publicly_disclosed': '2025-11-21',
'description': 'NS Support, LLC, a patient support program operated by NS '
'Pharma, Inc., reported a significant data breach impacting at '
'least 92,845 individuals across the U.S. The breach exposed '
'personally identifiable information (PII) and protected '
'health information (PHI), including first and last names and '
'physician-transcribed medical notes from appointments.',
'impact': {'data_compromised': 'PII and PHI, including first/last names and '
'physician-transcribed medical notes',
'identity_theft_risk': 'High'},
'investigation_status': 'Ongoing',
'recommendations': ['Affected individuals should review correspondence from '
'NS Support regarding the breach',
'Monitor medical records and insurance statements for '
'unusual activity',
'Be cautious of unsolicited communications referencing '
'medical care or appointments',
'Consider placing a fraud alert or credit freeze with '
'major credit bureaus'],
'references': [{'source': 'U.S. Department of Health and Human Services'},
{'date_accessed': '2025-12-03',
'source': 'Idaho Attorney General'}],
'regulatory_compliance': {'regulations_violated': ['HIPAA'],
'regulatory_notifications': ['U.S. Department of '
'Health and Human '
'Services',
'Idaho Attorney '
'General']},
'response': {'communication_strategy': 'Notified regulators and affected '
'individuals as required by law'},
'title': 'NS Support, LLC Patient Data Breach',
'type': 'Data Breach'}