In October 2024, NordVPN received a warrant from the Panamanian government to provide user data as part of a criminal investigation. NordVPN only disclosed payment-related information and confirmed the presence of an account associated with the provided email address, due to its no-logs policy. The incident highlights potential vulnerabilities in data privacy, despite strong security measures and the company's commitment to user privacy.
Source: https://www.wired.com/story/best-vpn/
TPRM report: https://scoringcyber.rankiteo.com/company/nord-vpn
"id": "nor000011525",
"linkid": "nord-vpn",
"type": "Breach",
"date": "1/2025",
"severity": "60",
"impact": "2",
"explanation": "Attack limited on finance or reputation"
{'affected_entities': [{'industry': 'VPN Services',
'location': 'Panama',
'name': 'NordVPN',
'type': 'Company'}],
'data_breach': {'sensitivity_of_data': 'High',
'type_of_data_compromised': ['Payment-related information',
'Account presence confirmation']},
'date_detected': 'October 2024',
'description': 'In October 2024, NordVPN received a warrant from the '
'Panamanian government to provide user data as part of a '
'criminal investigation. NordVPN only disclosed '
'payment-related information and confirmed the presence of an '
'account associated with the provided email address, due to '
'its no-logs policy. The incident highlights potential '
'vulnerabilities in data privacy, despite strong security '
"measures and the company's commitment to user privacy.",
'impact': {'data_compromised': ['Payment-related information',
'Account presence confirmation'],
'payment_information_risk': 'High'},
'lessons_learned': 'Potential vulnerabilities in data privacy, despite strong '
"security measures and the company's commitment to user "
'privacy.',
'motivation': 'Criminal Investigation',
'post_incident_analysis': {'root_causes': 'Data privacy policy limitations'},
'threat_actor': 'Panamanian Government',
'title': 'NordVPN Data Disclosure Incident',
'type': 'Data Disclosure',
'vulnerability_exploited': 'Data Privacy Policy'}