Navia Benefit Solutions Discloses Data Breach Exposing PII and PHI
Navia Benefit Solutions Inc., a national benefits administrator based in Renton, Washington, recently reported a data breach that compromised sensitive personal and health information. The company detected suspicious activity within its systems on January 23, 2026, prompting an investigation that revealed unauthorized access between December 22, 2025, and January 15, 2026.
The exposed data includes personally identifiable information (PII) such as names, dates of birth, Social Security numbers, phone numbers, and email addresses as well as protected health information (PHI), specifically health plan details. The total number of affected individuals remains undisclosed, and Navia has not specified how the breach occurred.
Navia has begun notifying impacted individuals via mail and posted a notice on its website. While the company has not offered free credit monitoring or identity protection services, it established a dedicated assistance line (844-443-1645) for inquiries, available Monday through Friday from 9:00 a.m. to 6:30 p.m. Eastern Time. Affected individuals may also contact Navia by mail at 707 South Grady Way, Suite 350, Renton, WA 98057.
The breach underscores the risks of medical and financial identity theft, particularly given the exposure of Social Security numbers and health plan data.
Source: https://www.claimdepot.com/data-breach/navia-benefit-solutions-2026
Navia Benefit Solutions, Inc. cybersecurity rating report: https://www.rankiteo.com/company/navia-benefit-solutions-inc
"id": "NAV1773671790",
"linkid": "navia-benefit-solutions-inc",
"type": "Breach",
"date": "12/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'industry': 'Healthcare/Employee Benefits',
'location': 'Renton, Washington, USA',
'name': 'Navia Benefit Solutions Inc.',
'type': 'Benefits Administrator'}],
'customer_advisories': 'Notified impacted individuals via mail. Established a '
'dedicated assistance line (844-443-1645) and mailing '
'address (707 South Grady Way, Suite 350, Renton, WA '
'98057).',
'data_breach': {'personally_identifiable_information': ['Names',
'Dates of birth',
'Social Security '
'numbers',
'Phone numbers',
'Email addresses'],
'sensitivity_of_data': 'High (Social Security numbers, health '
'plan details)',
'type_of_data_compromised': ['Personally Identifiable '
'Information (PII)',
'Protected Health Information '
'(PHI)']},
'date_detected': '2026-01-23',
'description': 'Navia Benefit Solutions Inc., a national benefits '
'administrator based in Renton, Washington, recently reported '
'a data breach that compromised sensitive personal and health '
'information. The company detected suspicious activity within '
'its systems on January 23, 2026, prompting an investigation '
'that revealed unauthorized access between December 22, 2025, '
'and January 15, 2026. The exposed data includes personally '
'identifiable information (PII) such as names, dates of birth, '
'Social Security numbers, phone numbers, and email addresses '
'as well as protected health information (PHI), specifically '
'health plan details. The breach underscores the risks of '
'medical and financial identity theft, particularly given the '
'exposure of Social Security numbers and health plan data.',
'impact': {'data_compromised': 'PII and PHI',
'identity_theft_risk': 'High (medical and financial identity theft '
'risk)'},
'investigation_status': 'Ongoing',
'references': [{'source': 'Navia Benefit Solutions Inc. breach notice'}],
'response': {'communication_strategy': 'Notified impacted individuals via '
'mail and posted a notice on its '
'website. Established a dedicated '
'assistance line (844-443-1645) and '
'mailing address for inquiries.'},
'title': 'Navia Benefit Solutions Discloses Data Breach Exposing PII and PHI',
'type': 'Data Breach'}