On August 19, 2025, Motility Software Solutions, a provider of dealer management software for specialty vehicle dealerships, detected suspicious activity on its network. The breach led to unauthorized access to the **personally identifiable information (PII) of approximately 760,000 U.S. consumers**, including **names, birthdates, driver’s license numbers, and Social Security numbers**. The compromised data was limited to Motility’s network, with no impact on its parent company, Reynolds and Reynolds. The company responded by isolating the affected server, engaging cybersecurity experts, and notifying law enforcement. Remediation efforts included deploying new security tools, enhancing third-party monitoring, and offering **credit monitoring services** to affected individuals. The breach poses significant risks of identity theft, fraud, and phishing attacks, prompting recommendations for consumers to monitor credit reports, place fraud alerts, or initiate credit freezes.
Source: https://www.claimdepot.com/data-breach/motility-2025
TPRM report: https://www.rankiteo.com/company/motilityss
"id": "mot0902909092525",
"linkid": "motilityss",
"type": "Breach",
"date": "8/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': '760,000 consumers',
'industry': 'Automotive Software (Dealer Management '
'Systems)',
'location': 'United States',
'name': 'Motility Software Solutions',
'type': 'Subsidiary'},
{'customers_affected': '0 (not impacted)',
'industry': 'Automotive Software and Services',
'name': 'Reynolds and Reynolds',
'type': 'Parent Company'}],
'customer_advisories': ['Notification letters sent to impacted consumers',
'Credit monitoring services offered',
'Guidance provided on fraud prevention measures'],
'data_breach': {'data_exfiltration': True,
'number_of_records_exposed': '760,000',
'personally_identifiable_information': ['Names',
'Birthdates',
'Driver’s license '
'numbers',
'Social Security '
'numbers'],
'sensitivity_of_data': 'High (includes SSNs, driver’s license '
'numbers, birthdates, names)',
'type_of_data_compromised': ['Personally Identifiable '
'Information (PII)']},
'date_detected': '2025-08-19',
'description': 'On Aug. 19, 2025, Motility Software Solutions, a provider of '
'dealer management software for specialty vehicle dealerships, '
'identified suspicious activity on its network. The breach '
'resulted in unauthorized access to the personally '
'identifiable information (PII) of approximately 760,000 '
'consumers in the United States, including names, birthdates, '
'driver’s license numbers, and Social Security numbers. The '
'company contained the incident by taking the impacted server '
'offline and engaged cybersecurity experts and law enforcement '
'for investigation. Additional security measures, including '
'new tools and third-party monitoring, were implemented. '
'Affected consumers are being notified and offered credit '
'monitoring services.',
'impact': {'brand_reputation_impact': 'Potential reputational damage due to '
'exposure of sensitive consumer data',
'data_compromised': ['Personally Identifiable Information (PII)'],
'identity_theft_risk': 'High (exposed SSNs, driver’s license '
'numbers, and other PII)',
'operational_impact': 'Server taken offline for containment; '
'remediation activities initiated',
'systems_affected': ['Impacted server on Motility’s network']},
'investigation_status': 'Ongoing (with external cybersecurity experts and law '
'enforcement)',
'post_incident_analysis': {'corrective_actions': ['Implemented new security '
'tools',
'Added redundant '
'third-party monitoring',
'Reviewing further '
'cybersecurity practices']},
'recommendations': ['Consumers should monitor credit reports for unusual '
'activity',
'Place a fraud alert or credit freeze with major credit '
'bureaus if misuse is suspected',
'Be vigilant against phishing attempts or fraudulent '
'communications'],
'references': [{'source': 'Motility Software Solutions Public Statement'}],
'response': {'communication_strategy': ['Notifying impacted consumers',
'Offering credit monitoring services',
'Advising vigilance against '
'phishing/fraud'],
'containment_measures': ['Isolated affected server; took it '
'offline'],
'enhanced_monitoring': True,
'incident_response_plan_activated': True,
'law_enforcement_notified': True,
'recovery_measures': ['Redundant third-party monitoring for '
'suspicious activity',
'Reviewing further cybersecurity '
'practices'],
'remediation_measures': ['Engaged external cybersecurity experts',
'Implemented new security tools'],
'third_party_assistance': ['Cybersecurity experts']},
'title': 'Motility Software Solutions Data Breach (August 2025)',
'type': 'Data Breach'}