Metropolitan Police Service (MPS)

Metropolitan Police Service (MPS)

The **Metropolitan Police Service (MPS)**—the UK’s largest police force—has been at the center of a rising wave of data breaches, recording **2,271 incidents** since 2022, the highest among UK law enforcement agencies. These breaches stem from a mix of **human error** (e.g., misdirected emails, unauthorized data access, failure to redact sensitive details, or accidental publication of records) and **cyber threats**, including potential ransomware and malicious insider activity. The exposed data often includes highly sensitive personal information—such as names, addresses, phone numbers, and criminal records—of victims, suspects, and even police personnel. A notable case involved the **incorrect merging of victim and suspect records**, leading to processing inaccuracies, compromised investigations, and potential leaks of sensitive data. Such breaches erode public trust, risk financial or psychological harm to affected individuals, and have already resulted in **291 compensation claims** totaling **£501,370** in payouts since 2022. The MPS’s repeated failures highlight systemic vulnerabilities in data handling, despite obligations under the **Data Protection Act 2018**. The escalating frequency of incidents (from 2,711 in 2022/23 to 4,759 in the latest year) underscores the urgent need for stricter protocols, staff training, and encryption measures to mitigate further exposure of critical law enforcement data.

Source: https://securityjournaluk.com/data-breach-claims-uk-police-cyber-threats/

TPRM report: https://www.rankiteo.com/company/metpoliceuk

"id": "met1092910091025",
"linkid": "metpoliceuk",
"type": "Breach",
"date": "6/2018",
"severity": "60",
"impact": "3",
"explanation": "Attack with significant impact with internal employee data leaks"
{'affected_entities': [{'customers_affected': '2,271 incidents',
                        'industry': 'Public Sector',
                        'location': 'United Kingdom',
                        'name': 'Metropolitan Police Service',
                        'type': 'Law Enforcement Agency'},
                       {'customers_affected': '1,398 incidents',
                        'industry': 'Public Sector',
                        'location': 'Scotland, UK',
                        'name': 'Police Scotland',
                        'type': 'Law Enforcement Agency'},
                       {'industry': 'Public Sector',
                        'location': 'West Midlands, UK',
                        'name': 'West Midlands Police',
                        'type': 'Law Enforcement Agency'},
                       {'customers_affected': '13,000+ incidents (2022–2024)',
                        'industry': 'Public Sector',
                        'location': 'United Kingdom',
                        'name': 'UK Police Forces (Collective)',
                        'type': 'Law Enforcement Agencies'}],
 'attack_vector': ['Phishing',
                   'Misdirected Emails',
                   'Unauthorized Access',
                   'Lost/Stolen Devices',
                   'Accidental Publication',
                   'Malicious Insiders',
                   'Ransomware'],
 'data_breach': {'data_encryption': 'Lack of encryption cited as a '
                                    'vulnerability',
                 'data_exfiltration': 'Likely (in some cases)',
                 'file_types_exposed': ['Emails',
                                        'Documents',
                                        'Database Records'],
                 'personally_identifiable_information': ['Names',
                                                         'Phone Numbers',
                                                         'Emails',
                                                         'Addresses'],
                 'sensitivity_of_data': 'High (law enforcement records, PII)',
                 'type_of_data_compromised': ['Personally Identifiable '
                                              'Information (PII)',
                                              'Investigation Records',
                                              'Crime Victim/Suspect Data']},
 'date_publicly_disclosed': '2024',
 'description': 'A significant increase in data breaches within UK police '
                'forces, driven by both human error and cyber threats, has '
                'exposed sensitive personal information. Over 13,000 incidents '
                'were reported in the past three years, involving unauthorized '
                'access, misdirected communications, device theft, and '
                'accidental data publication. The breaches have led to '
                'financial losses, psychological harm, and compensation claims '
                'totaling £501,370. High-profile cases include the '
                'Metropolitan Police Service (2,271 breaches) and Police '
                'Scotland (1,398 breaches), with regulatory reprimands issued '
                'by the ICO for violations of the Data Protection Act 2018.',
 'impact': {'brand_reputation_impact': 'High (eroded public trust in law '
                                       'enforcement data security)',
            'customer_complaints': '291 claims lodged',
            'data_compromised': ['Names',
                                 'Phone Numbers',
                                 'Emails',
                                 'Addresses',
                                 'Sensitive Investigation Records'],
            'financial_loss': '£501,370 (compensation payouts)',
            'identity_theft_risk': 'High',
            'legal_liabilities': ['ICO Reprimands',
                                  'Data Protection Act 2018 Violations'],
            'operational_impact': ['Disrupted Investigations',
                                   'Inaccurate Personal Data Processing',
                                   'Loss of Public Trust']},
 'initial_access_broker': {'entry_point': ['Misdirected Emails',
                                           'Lost/Stolen Devices',
                                           'Unauthorized Access',
                                           'Phishing'],
                           'high_value_targets': ['Crime Victim/Suspect '
                                                  'Records',
                                                  'Sensitive Investigation '
                                                  'Data']},
 'investigation_status': 'Ongoing (multiple incidents; some resolved with ICO '
                         'actions)',
 'lessons_learned': 'Human error and insufficient data protection measures '
                    '(e.g., training, encryption) are major contributors to '
                    'breaches. Police forces must enforce stricter access '
                    'controls, redact sensitive data, and improve incident '
                    'response to prevent financial and reputational damage.',
 'motivation': ['Financial Gain', 'Data Theft', 'Disruption', 'Accidental'],
 'post_incident_analysis': {'corrective_actions': ['Enhanced staff training '
                                                   'programs',
                                                   'Implementation of device '
                                                   'encryption',
                                                   'Stricter data access and '
                                                   'redaction policies',
                                                   'ICO oversight and '
                                                   'reprimands for '
                                                   'non-compliance'],
                            'root_causes': ['Human error (e.g., misdirected '
                                            'emails, unauthorized access)',
                                            'Inadequate training on data '
                                            'handling',
                                            'Lack of encryption for sensitive '
                                            'data',
                                            'Weak access controls',
                                            'Cyberattacks (e.g., ransomware, '
                                            'phishing)']},
 'recommendations': ['Mandate comprehensive data handling training for all '
                     'staff',
                     'Implement encryption for all devices storing sensitive '
                     'data',
                     'Enforce strict access controls and audit logs for data '
                     'access',
                     'Establish clear protocols for data sharing and retention',
                     'Conduct regular security audits and risk assessments',
                     'Enhance public transparency in breach disclosures'],
 'references': [{'date_accessed': '2024', 'source': 'Data Breach Claims UK'},
                {'date_accessed': '2020', 'source': 'VPNoverview Study (2020)'},
                {'date_accessed': '2024',
                 'source': 'Information Commissioner’s Office (ICO) Reprimand '
                           '(2024)'},
                {'source': 'JF Law (Bethan Simons, Solicitor)'}],
 'regulatory_compliance': {'legal_actions': ['ICO Reprimand (West Midlands '
                                             'Police, 2024)',
                                             '291 Compensation Claims'],
                           'regulations_violated': ['Data Protection Act 2018'],
                           'regulatory_notifications': ['Information '
                                                        'Commissioner’s Office '
                                                        '(ICO)']},
 'response': {'remediation_measures': ['Staff Training on Data Handling',
                                       'Device Encryption',
                                       'Strict Data Sharing/Retention '
                                       'Policies']},
 'threat_actor': ['Cybercriminals', 'Malicious Insiders', 'Human Error'],
 'title': 'Surge in UK Police Data Breaches (2022–2024)',
 'type': ['Data Breach',
          'Human Error',
          'Cyberattack',
          'Ransomware',
          'Insider Threat'],
 'vulnerability_exploited': ['Poor Data Handling Protocols',
                             'Lack of Encryption',
                             'Insufficient Staff Training',
                             'Weak Access Controls']}
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