Metro Public Adjustment, Inc.

Metro Public Adjustment, Inc. suffered a data breach on October 24–25, 2024, caused by an external hacking incident compromising its systems. The breach exposed the personal information of 2,060 individuals, including at least one resident of Rhode Island. While the exact type of data leaked was not specified in the report, the company’s response offering 12 months of identity theft protection services suggests the exposure likely included sensitive personal or financial details that could enable fraud or identity theft.The breach was discovered on November 13, 2024, nearly three weeks after the initial intrusion, indicating a delayed detection. Notifications to affected individuals were issued over a month later, on December 18, 2024, raising concerns about the timeliness of the response. The incident highlights vulnerabilities in the company’s cybersecurity defenses, particularly against external system breaches, and underscores the potential risks to customers whose data may now be exploited for malicious purposes.

Source: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/34d34020-1499-4fbd-9ae9-dd25bcee761d.html

TPRM report: https://www.rankiteo.com/company/metro-public-adjustment-inc.

"id": "met1054082025",
"linkid": "metro-public-adjustment-inc.",
"type": "Breach",
"date": "10/2024",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"

{'affected_entities': [{'customers_affected': 2060,
                        'industry': 'Public Adjustment / Insurance Claims',
                        'name': 'Metro Public Adjustment, Inc.',
                        'type': 'Private Company'}],
 'attack_vector': 'External System Breach (Hacking)',
 'customer_advisories': 'Identity theft protection services offered for 12 '
                        'months',
 'data_breach': {'number_of_records_exposed': 2060,
                 'personally_identifiable_information': True},
 'date_detected': '2024-11-13',
 'date_publicly_disclosed': '2024-12-18',
 'description': 'The Maine Office of the Attorney General reported that Metro '
                'Public Adjustment, Inc. experienced a data breach on October '
                '24 and 25, 2024, due to an external system breach (hacking) '
                'affecting 2,060 individuals in total, including 1 resident of '
                'Rhode Island. The incident was discovered on November 13, '
                '2024, and notifications were sent on December 18, 2024, '
                'offering identity theft protection services for 12 months.',
 'impact': {'brand_reputation_impact': 'Potential (identity theft protection '
                                       'services offered)',
            'data_compromised': True,
            'identity_theft_risk': True},
 'references': [{'source': 'Maine Office of the Attorney General'}],
 'regulatory_compliance': {'regulatory_notifications': 'Maine Office of the '
                                                       'Attorney General '
                                                       '(notified)'},
 'response': {'communication_strategy': 'Notifications sent to affected '
                                        'individuals (December 18, 2024)'},
 'title': 'Metro Public Adjustment, Inc. Data Breach (October 2024)',
 'type': 'Data Breach'}