Infosys McCamish Systems LLC

Infosys McCamish Systems LLC

In late 2023, Infosys McCamish Systems LLC suffered a **ransomware attack** that led to a **massive data breach**, compromising the **personal, biometric, financial, and protected health information** of approximately **3.7 million individuals** in the U.S. The breach exposed sensitive data, resulting in a **$17.5 million class-action settlement** to address claims of **identity theft risks, financial fraud, and inadequate security measures**. Victims were offered **up to $6,000 in reimbursements** for documented losses (e.g., fraud, legal fees, credit monitoring) and **two years of credit monitoring with $1 million identity theft insurance**. The lawsuit alleged **failure to protect data and delayed breach notifications**, though the company denied liability. The attack’s scale and the **highly sensitive nature of leaked data**—including health and financial records—posed severe risks to affected individuals, leading to legal and reputational consequences for the company.

Source: https://www.claimdepot.com/settlements/infosys-data-settlement

TPRM report: https://www.rankiteo.com/company/mccamish-systems-an-infosys-company

"id": "mcc4892848092325",
"linkid": "mccamish-systems-an-infosys-company",
"type": "Ransomware",
"date": "6/2023",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization’s existence"
{'affected_entities': [{'customers_affected': '3.7 million individuals',
                        'industry': ['Information Technology',
                                     'Business Process Outsourcing',
                                     'Insurance Services'],
                        'location': 'United States',
                        'name': 'Infosys McCamish Systems LLC',
                        'type': 'Subsidiary (BPO/IT Services)'}],
 'attack_vector': 'Ransomware',
 'customer_advisories': ['Credit monitoring offered (2 years, $1M identity '
                         'theft insurance)',
                         'Cash payments up to $6,000 for documented losses',
                         '$30 residual cash payment per claimant'],
 'data_breach': {'data_exfiltration': 'Yes',
                 'number_of_records_exposed': '3,700,000',
                 'personally_identifiable_information': ['Names',
                                                         'Addresses',
                                                         'Social Security '
                                                         'Numbers',
                                                         'Biometric Data',
                                                         'Financial Account '
                                                         'Information',
                                                         'Health Records'],
                 'sensitivity_of_data': 'High (includes PHI, biometrics, '
                                        'financial data)',
                 'type_of_data_compromised': ['Personal Information',
                                              'Biometric Data',
                                              'Financial Information',
                                              'Protected Health Information '
                                              '(PHI)']},
 'date_detected': '2023-10-29',
 'description': 'Infosys McCamish Systems LLC experienced a ransomware attack '
                'in late 2023, compromising the personal, biometric, '
                'financial, and protected health information of approximately '
                '3.7 million individuals. The company agreed to a $17.5 '
                'million class action settlement to resolve allegations of '
                'inadequate data protection and delayed breach notification.',
 'impact': {'brand_reputation_impact': 'Significant (class action settlement, '
                                       'public disclosure of breach)',
            'customer_complaints': 'Class action lawsuit filed by affected '
                                   'individuals',
            'data_compromised': ['Personal Information',
                                 'Biometric Data',
                                 'Financial Information',
                                 'Protected Health Information (PHI)'],
            'financial_loss': '$17.5 million (settlement fund)',
            'identity_theft_risk': 'High (3.7 million individuals affected, '
                                   'credit monitoring offered)',
            'legal_liabilities': "$17.5 million settlement, attorneys' fees up "
                                 'to $5.83 million, potential regulatory fines',
            'payment_information_risk': 'Yes (financial information '
                                        'compromised)'},
 'initial_access_broker': {'high_value_targets': ['Personal Data',
                                                  'Biometric Data',
                                                  'Financial Data',
                                                  'PHI']},
 'investigation_status': 'Settled (class action lawsuit resolved)',
 'motivation': ['Financial Gain', 'Data Theft'],
 'post_incident_analysis': {'corrective_actions': ['$17.5M settlement fund',
                                                   'Credit monitoring for '
                                                   'affected individuals',
                                                   'Legal compliance '
                                                   'improvements (implied)'],
                            'root_causes': ['Inadequate data protection '
                                            'measures',
                                            'Delayed breach notification']},
 'ransomware': {'data_encryption': 'Yes (implied by ransomware attack)',
                'data_exfiltration': 'Yes'},
 'references': [{'source': 'Class Action Settlement Notice (McNally v. Infosys '
                           'McCamish Systems LLC)'},
                {'source': 'Kroll Settlement Administration LLC'}],
 'regulatory_compliance': {'legal_actions': ['Class action lawsuit (settled '
                                             'for $17.5M)'],
                           'regulations_violated': ['Potential HIPAA (PHI '
                                                    'exposure)',
                                                    'State data breach '
                                                    'notification laws '
                                                    '(untimely notice)']},
 'response': {'communication_strategy': ['Settlement notices to class members',
                                         'Public disclosure via settlement '
                                         'website'],
              'incident_response_plan_activated': 'Yes (settlement implies '
                                                  'post-breach actions)',
              'remediation_measures': ['Class action settlement ($17.5M)',
                                       'Credit monitoring for affected '
                                       'individuals'],
              'third_party_assistance': ['Kroll Settlement Administration LLC '
                                         '(claims processing)']},
 'stakeholder_advisories': ['Settlement notices sent to 3.7M affected '
                            'individuals'],
 'title': 'Infosys McCamish Systems LLC Ransomware Attack and Data Breach '
          '(2023)',
 'type': ['Data Breach', 'Ransomware Attack']}
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