MAXIMUS notifies 3,029 patients after Business Ink mailing error exposes PHI.
The error involves letters prepared and mailed by the Company’s print vendor, Business Ink.
Because of the printing error, Business Ink accidentally mismatched one page of the six-page letter and some participants received information intended for another participant.
MAXIMUS on learning about the printing error promptly launched an investigation.
MAXIMUS has notified those program participants who were affected.
The information in the letters included names, addresses, group and case numbers, and program type.
The letters did not contain Social Security numbers, dates of birth, financial information, or information that could be used to access another person’s program account.
"id": "MAX235927722",
"linkid": "maximus",
"type": "Data Leak",
"date": "05/2018",
"severity": "50",
"impact": "1",
"explanation": "Attack without any consequences"