Marks & Spencer, a British retail chain, revealed on Tuesday that some of its customers' personal data had been stolen in a cyberattack. The incident was sophisticated and led to the suspension of online sales and contactless payments. The company emphasized that no payment details or passwords were compromised. Affected customers were notified, but the exact number was not disclosed. The company assured that no further action was necessary beyond resetting passwords. There is no indication that the stolen data has been shared. M&S reported the incident to relevant authorities and law enforcement and continues to collaborate with them.
TPRM report: https://scoringcyber.rankiteo.com/company/marks-and-spencer
"id": "mar528051425",
"linkid": "marks-and-spencer",
"type": "Cyber Attack",
"date": "5/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"
{'affected_entities': [{'industry': 'Retail',
'location': 'Britain',
'name': 'Marks & Spencer',
'type': 'Retail Chain'}],
'attack_vector': 'Cyberattack',
'customer_advisories': 'Reset passwords',
'data_breach': {'type_of_data_compromised': 'Personal Data'},
'date_publicly_disclosed': 'Tuesday',
'description': 'Marks & Spencer, a British retail chain, revealed on Tuesday '
"that some of its customers' personal data had been stolen in "
'a cyberattack. The incident was sophisticated and led to the '
'suspension of online sales and contactless payments. The '
'company emphasized that no payment details or passwords were '
'compromised. Affected customers were notified, but the exact '
'number was not disclosed. The company assured that no further '
'action was necessary beyond resetting passwords. There is no '
'indication that the stolen data has been shared. M&S reported '
'the incident to relevant authorities and law enforcement and '
'continues to collaborate with them.',
'impact': {'data_compromised': 'Personal Data',
'operational_impact': 'Suspension of online sales and contactless '
'payments',
'systems_affected': ['Online Sales', 'Contactless Payments']},
'references': [{'source': 'Marks & Spencer'}],
'regulatory_compliance': {'regulatory_notifications': 'Relevant authorities '
'and law enforcement '
'were notified'},
'response': {'communication_strategy': 'Affected customers were notified',
'law_enforcement_notified': 'Yes'},
'title': 'Marks & Spencer Cyberattack',
'type': 'Data Breach'}