Marquis Software Solutions

Marquis Software Solutions

On August 14, 2025, Marquis Software Solutions—a technology vendor serving banks and credit unions—detected suspicious network activity, later confirmed as a **ransomware attack**. Despite paying a ransom, sensitive member data (including PII such as names, dates of birth, account numbers, and Social Security/Tax ID numbers) was exposed on the black market. The breach impacted **6,876 members**, including **6,511 Iowa residents**, with data dating prior to 2020. The exposure poses risks of **identity theft and financial fraud**, prompting notifications to affected individuals, law enforcement, and the Iowa Attorney General (November 7, 2025). Marquis offered complimentary identity protection services (credit/dark web monitoring, identity restoration) to mitigate harm. The incident underscores vulnerabilities in third-party vendor security, with long-term reputational and financial consequences for both Marquis and its client institutions, including **Community 1st Credit Union**.

Source: https://www.claimdepot.com/data-breach/marquis-software-solutions-2025

Marquis cybersecurity rating report: https://www.rankiteo.com/company/marquis-software-solutions

"id": "MAR4893548111825",
"linkid": "marquis-software-solutions",
"type": "Ransomware",
"date": "6/2020",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization’s existence"
{'affected_entities': [{'customers_affected': '6,876 members (including 6,511 '
                                              'Iowa residents)',
                        'industry': 'financial services (banking/credit union '
                                    'software)',
                        'name': 'Marquis Software Solutions',
                        'type': 'technology vendor'},
                       {'industry': 'financial services',
                        'location': 'Iowa, USA',
                        'name': 'Community 1st Credit Union',
                        'type': 'credit union'}],
 'customer_advisories': ['Data breach notices sent to affected members.',
                         'Complimentary Epiq Privacy Solutions ID membership '
                         'offered (includes credit monitoring, dark web '
                         'monitoring, identity restoration).',
                         'Guidance provided on steps to mitigate identity '
                         'theft risk.'],
 'data_breach': {'data_encryption': True,
                 'data_exfiltration': True,
                 'number_of_records_exposed': '6,876',
                 'personally_identifiable_information': True,
                 'sensitivity_of_data': 'high (financial and identity-related)',
                 'type_of_data_compromised': ['PII (name, date of birth, '
                                              'account number, Social '
                                              'Security/Tax ID number)',
                                              'member account data']},
 'date_detected': '2025-08-14',
 'date_publicly_disclosed': '2025-10-27',
 'description': 'On Aug. 14, 2025, Marquis Software Solutions, a technology '
                'vendor serving hundreds of banks and credit unions, '
                'discovered suspicious activity on its network. The incident '
                'was later identified as a ransomware attack that exposed '
                'sensitive member account information dating prior to 2020. '
                'Despite paying a ransom, data was still exposed on the black '
                'market, affecting 6,876 members, including 6,511 Iowa '
                'residents. The exposed PII includes names, dates of birth, '
                'account numbers, and Social Security/Tax ID numbers, posing '
                'risks of identity theft and financial fraud.',
 'impact': {'brand_reputation_impact': 'high (potential loss of trust among '
                                       'financial institution clients)',
            'data_compromised': ['personally identifiable information (PII)',
                                 'member account data'],
            'identity_theft_risk': 'high',
            'legal_liabilities': ['potential lawsuits', 'regulatory scrutiny']},
 'initial_access_broker': {'data_sold_on_dark_web': True,
                           'high_value_targets': ['member account data '
                                                  '(pre-2020)']},
 'investigation_status': 'ongoing (as of 2025-11-07)',
 'motivation': ['financial gain', 'data exfiltration'],
 'post_incident_analysis': {'corrective_actions': ['Strengthened security '
                                                   'measures',
                                                   'Engaged cybersecurity '
                                                   'experts for assessment']},
 'ransomware': {'data_encryption': True,
                'data_exfiltration': True,
                'ransom_paid': True},
 'recommendations': ['Monitor credit reports and financial accounts for '
                     'suspicious activity.',
                     'Enroll in the complimentary Epiq Privacy Solutions ID '
                     'services (credit monitoring, dark web monitoring, '
                     'identity restoration).',
                     'Consider placing a fraud alert or credit freeze with '
                     'major credit bureaus.',
                     'Report any unauthorized transactions or identity theft '
                     'attempts immediately.'],
 'references': [{'source': 'Community 1st Credit Union Breach Notice'},
                {'source': 'Iowa Attorney General Office'}],
 'regulatory_compliance': {'regulatory_notifications': ['Iowa Attorney General '
                                                        '(notified on '
                                                        '2025-11-07)']},
 'response': {'communication_strategy': ['notifications to affected financial '
                                         'institutions',
                                         'member breach notices',
                                         'Iowa Attorney General notification '
                                         '(2025-11-07)'],
              'enhanced_monitoring': True,
              'incident_response_plan_activated': True,
              'law_enforcement_notified': True,
              'remediation_measures': ['strengthened security measures'],
              'third_party_assistance': ['cybersecurity experts',
                                         'Epiq Privacy Solutions ID']},
 'stakeholder_advisories': ['Notified affected financial institutions',
                            'Provided identity protection services to impacted '
                            'members'],
 'title': 'Marquis Software Solutions Ransomware and Data Breach (2025)',
 'type': ['ransomware', 'data breach']}
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