Mango, a global retail brand with over 2,500 stores across 120 markets, experienced a **third-party data breach** via an external marketing services provider. The incident exposed **customer personal data**, including first names, countries, postal codes, email addresses, and phone numbers. However, **no financial data** (e.g., banking details, credit card info, IDs, passports) or login credentials were compromised. The breach triggered notifications to affected customers, warning of potential phishing and social engineering risks. Authorities, including Spain’s Data Protection Agency (AEPD) and law enforcement, were informed. While Mango’s own infrastructure remained unaffected, the attack aligns with a recent wave of retail breaches linked to the **ShinyHunters** extortion group, which exfiltrates data and demands ransom under threat of public leaks. The company did not disclose the third-party vendor or the exact number of impacted customers.
TPRM report: https://www.rankiteo.com/company/mango
"id": "man2192421101625",
"linkid": "mango",
"type": "Breach",
"date": "10/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': 'undisclosed number',
'industry': 'fashion/retail',
'location': ['global (HQ in Spain)'],
'name': 'Mango',
'size': '2,500+ stores, 120+ markets',
'type': 'retailer'}],
'attack_vector': ['third-party vendor compromise', 'supply chain attack'],
'customer_advisories': ['breach notifications with phishing warnings issued '
'to affected customers'],
'data_breach': {'data_exfiltration': 'yes (by attackers)',
'number_of_records_exposed': 'undisclosed',
'personally_identifiable_information': ['partial (first '
'names, email, phone, '
'location data)'],
'sensitivity_of_data': 'moderate (contact details but no '
'financial/PII like IDs or passwords)',
'type_of_data_compromised': ['personal data (non-financial)']},
'description': 'Mango, a global retail powerhouse with over 2,500 stores in '
'120+ markets, suffered a third-party data breach exposing '
'customer details (first names, countries, postal codes, email '
'addresses, and phone numbers). No financial data (banking, '
'credit cards, IDs, passwords) was compromised. The breach was '
'linked to an external marketing services provider. '
'ShinyHunters, a known data extortion group, is suspected. '
'Mango notified customers of potential phishing risks and '
'informed Spanish authorities (AEPD) and law enforcement. The '
"company's infrastructure remained unaffected, and operations "
'continued normally.',
'impact': {'brand_reputation_impact': ['potential reputational damage due to '
'customer data exposure',
'risk of phishing attacks targeting '
'customers'],
'data_compromised': ['first names',
'countries',
'postal codes',
'email addresses',
'phone numbers'],
'downtime': 'none (company operations continued normally)',
'identity_theft_risk': ['low (no financial/PII like IDs or '
'passwords compromised)',
'phishing risk due to exposed contact '
'details'],
'legal_liabilities': ['potential regulatory scrutiny (e.g., GDPR)',
'risk of class-action lawsuits if data '
'leaked'],
'operational_impact': 'none reported',
'payment_information_risk': 'none (no financial data exposed)',
'systems_affected': ['external marketing services provider']},
'initial_access_broker': {'data_sold_on_dark_web': ["potential (ShinyHunters' "
'typical M.O. is to leak '
'data if ransom unpaid)'],
'entry_point': ['compromised external marketing '
'services provider'],
'high_value_targets': ['customer databases']},
'investigation_status': 'ongoing (third-party vendor and threat actor not '
'publicly identified)',
'lessons_learned': ['Third-party supplier risks remain under-assessed in '
'retail sector.',
'Implicit trust in suppliers can lead to supply chain '
'attacks.',
'Need for better containment strategies to limit impact '
'of breaches.',
'Proactive customer communication is critical to mitigate '
'phishing risks post-breach.'],
'motivation': ['data theft', 'extortion', 'financial gain (potential ransom)'],
'post_incident_analysis': {'root_causes': ['Insufficient third-party vendor '
'security controls.',
'Lack of segmentation between '
'supplier systems and customer '
'data.',
'Over-reliance on implicit trust '
'in supply chain partners.']},
'ransomware': {'data_encryption': 'no (data exfiltration-only attack by '
'ShinyHunters)',
'data_exfiltration': 'yes'},
'recommendations': ['Conduct thorough third-party vendor risk assessments, '
'especially for suppliers handling customer data.',
'Implement zero-trust architectures to limit lateral '
'movement in supply chain attacks.',
'Enhance monitoring for data exfiltration attempts from '
'third-party systems.',
'Develop incident response playbooks specifically for '
'third-party breaches.',
'Educate customers on phishing risks following data '
'exposure incidents.'],
'references': [{'source': 'TechRadar via Cybernews'}],
'regulatory_compliance': {'legal_actions': ['none reported yet',
'risk of class-action lawsuits if '
'data leaked'],
'regulations_violated': ['potential GDPR (EU '
'General Data Protection '
'Regulation)'],
'regulatory_notifications': ['Spanish Data '
'Protection Agency '
'(AEPD)']},
'response': {'communication_strategy': ['customer breach notifications',
'public disclosure via media'],
'incident_response_plan_activated': 'yes (standard security '
'protocols triggered)',
'law_enforcement_notified': 'yes (Spanish police)',
'remediation_measures': ['customer notifications (phishing '
'warnings)',
'regulatory disclosure (AEPD)']},
'stakeholder_advisories': ['notifications to Spanish Data Protection Agency '
'(AEPD)',
'law enforcement engagement'],
'threat_actor': ['ShinyHunters (suspected)'],
'title': 'Mango Third-Party Data Breach Exposing Customer Details',
'type': ['data breach', 'third-party breach']}