LP Insurance Services LLC

LP Insurance Services LLC

LP Insurance, a Reno-based insurance brokerage firm, suffered a data breach where unauthorized actors gained access to its internal email accounts on or around March 7, 2025. The breach was discovered on October 8, 2025, revealing that sensitive personally identifiable information (PII) of individuals potentially including employees from multiple businesses was exposed or acquired by cybercriminals. Compromised data included full names, Social Security numbers, driver’s license numbers, passport numbers, medical/health insurance details, financial account information, electronic signatures, and dates of birth/death. Affected parties were notified via mail on October 20, 2025, with the company offering credit monitoring services. The incident poses significant risks of identity theft, financial fraud, and unauthorized account access, prompting legal investigations by firms like Shamis & Gentile P.A. for potential compensation claims.

Source: https://www.claimdepot.com/investigations/liberty-mutual-insurance-data-breach-2025

TPRM report: https://www.rankiteo.com/company/lp-insurance-services

"id": "lp-0202502102225",
"linkid": "lp-insurance-services",
"type": "Breach",
"date": "3/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"
{'affected_entities': [{'customers_affected': 'Undisclosed (includes employees '
                                              'from multiple businesses)',
                        'industry': 'Insurance (Commercial and Personal)',
                        'location': {'headquarters': 'Reno, Nevada, USA',
                                     'offices': ['Nevada',
                                                 'California',
                                                 'Arizona',
                                                 'New Mexico']},
                        'name': 'LP Insurance Services LLC',
                        'type': 'Insurance Brokerage Firm'}],
 'attack_vector': 'Compromised Email Accounts',
 'customer_advisories': ['Review and save notification letters',
                         'Enroll in credit monitoring',
                         'Monitor financial accounts',
                         'Request fraud alerts/credit reports',
                         'Seek legal help for compensation'],
 'data_breach': {'data_exfiltration': 'Suspected (emails containing sensitive '
                                      'data may have been accessed or '
                                      'acquired)',
                 'file_types_exposed': ['Email messages and attachments'],
                 'personally_identifiable_information': ['Full name',
                                                         'Date of birth',
                                                         'Social Security '
                                                         'number',
                                                         "Driver's license "
                                                         'number',
                                                         'Passport number',
                                                         'Medical information',
                                                         'Health insurance '
                                                         'details',
                                                         'Date of death'],
                 'sensitivity_of_data': 'High (includes SSNs, financial '
                                        'account details, and medical data)',
                 'type_of_data_compromised': ['Personally Identifiable '
                                              'Information (PII)',
                                              'Financial Data',
                                              'Medical/Health Information',
                                              'Authentication Credentials '
                                              '(Electronic Signatures)']},
 'date_detected': '2025-03-07',
 'date_publicly_disclosed': '2025-10-20',
 'description': 'Shamis & Gentile P.A. is investigating unauthorized access to '
                "LP Insurance's internal email accounts, which may have "
                'exposed sensitive personally identifiable information (PII) '
                'of affected individuals. The breach was detected on March 7, '
                '2025, and publicly disclosed on October 20, 2025. Exposed '
                'data includes full names, Social Security numbers, financial '
                'account details, medical information, and more. Affected '
                'individuals may be eligible for compensation.',
 'impact': {'brand_reputation_impact': 'Potential reputational damage due to '
                                       'exposure of sensitive PII; legal '
                                       'investigations ongoing',
            'data_compromised': ['Full name',
                                 'Date of birth',
                                 'Social Security number',
                                 "U.S. driver's license number",
                                 'Passport number',
                                 'Medical information',
                                 'Health insurance information',
                                 'Date of death',
                                 'Financial account number',
                                 'Financial account access information',
                                 'Electronic signature'],
            'identity_theft_risk': 'High (due to exposure of SSNs, financial '
                                   'details, and other PII)',
            'legal_liabilities': 'Potential lawsuits and compensation claims '
                                 'from affected individuals',
            'payment_information_risk': 'High (financial account numbers and '
                                        'access information exposed)',
            'systems_affected': ['Internal Email Accounts']},
 'initial_access_broker': {'entry_point': 'Compromised email accounts',
                           'high_value_targets': ['Emails containing PII and '
                                                  'financial data']},
 'investigation_status': 'Ongoing (as of October 2025; Shamis & Gentile P.A. '
                         'investigating)',
 'recommendations': ['Enroll in free credit monitoring services if offered',
                     'Monitor financial statements for suspicious activity',
                     'Place a fraud alert on credit reports',
                     'Request free annual credit reports from major bureaus',
                     'Seek legal counsel for compensation claims'],
 'references': [{'source': 'Shamis & Gentile P.A. Investigation Notice'},
                {'source': 'LP Insurance Data Security Incident Notice '
                           '(Website)'}],
 'regulatory_compliance': {'legal_actions': 'Potential class-action lawsuits '
                                            '(investigation by Shamis & '
                                            'Gentile P.A.)'},
 'response': {'communication_strategy': ['Mail notifications to affected '
                                         'individuals',
                                         'Website notice of data security '
                                         'incident',
                                         'Legal outreach via Shamis & Gentile '
                                         'P.A. for compensation claims'],
              'incident_response_plan_activated': 'Yes (investigation launched '
                                                  'after detection)',
              'remediation_measures': ['Notification letters sent to affected '
                                       'individuals (Oct. 20, 2025)',
                                       'Public notice published on company '
                                       'website',
                                       'Offer of free credit monitoring '
                                       'services (implied)']},
 'stakeholder_advisories': ['Mail notifications to affected individuals (Oct. '
                            '20, 2025)',
                            'Public website notice'],
 'threat_actor': 'Unknown Cybercriminal(s)',
 'title': 'LP Insurance Data Breach Investigation',
 'type': 'Data Breach (Unauthorized Access to Email Accounts)'}
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