A woman got a package from Lloyds Pharmacy that was filled with hundreds of prescription documents, exposing private patient data.
She thinks the Lloyds Pharmacy box was intended to be delivered to the NHS prescription services in Bolton, Greater Manchester.
However, it unexpectedly showed up on her doorstep 300 miles away, close to Elgin, Moray, and she is concerned about how the private data might have fallen into the hands of shady individuals.
According to Lloyds Pharmacy, who has initiated an investigation, it was a courier error, and precautions have been taken to avoid a repeat.
TPRM report: https://scoringcyber.rankiteo.com/company/lloydspharmacyireland
"id": "llo141611623",
"linkid": "lloydspharmacyireland",
"type": "Data Leak",
"date": "11/2020",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'industry': 'Healthcare',
'location': ['Bolton, Greater Manchester',
'Elgin, Moray'],
'name': 'Lloyds Pharmacy',
'type': 'Pharmacy'}],
'attack_vector': 'Physical Delivery Error',
'data_breach': {'file_types_exposed': 'Prescription documents',
'number_of_records_exposed': 'Hundreds',
'sensitivity_of_data': 'High',
'type_of_data_compromised': 'Prescription documents'},
'description': 'A woman received a package from Lloyds Pharmacy containing '
'hundreds of prescription documents, exposing private patient '
'data. The package was intended for NHS prescription services '
'in Bolton, Greater Manchester, but was delivered to Elgin, '
'Moray, 300 miles away. Lloyds Pharmacy has initiated an '
'investigation and taken precautions to prevent recurrence.',
'impact': {'data_compromised': ['Prescription documents']},
'investigation_status': 'Ongoing',
'post_incident_analysis': {'corrective_actions': 'Precautions taken to '
'prevent recurrence',
'root_causes': 'Courier error'},
'title': 'Unintended Delivery of Prescription Documents by Lloyds Pharmacy',
'type': 'Data Leak'}