LanguageLine Solutions Discloses 2025 Data Breach Affecting Financial and Personal Information
LanguageLine Solutions, the world’s largest provider of language access services, reported a data breach involving a third-party platform, Interpreter Intelligence, which occurred in late 2025. The company first learned of the incident on February 23, 2026, and began notifying affected individuals on March 24, 2026, with a disclosure filed with the Massachusetts Office of Consumer Affairs and Business Regulation the following day.
The breach stemmed from unauthorized access to the Interpreter Intelligence platform used to support LanguageLine’s interpretation services on or around December 29, 2025. The third-party operator of the platform delayed notifying LanguageLine for nearly two months. Exposed data included names and financial account information, though the total number of affected individuals across the U.S. remains undisclosed. At least three Massachusetts residents were impacted.
In response, LanguageLine Solutions is offering complimentary credit monitoring and identity protection services through Cyberscout, with enrollment available for 90 days via a unique code provided in notification letters. The company has also established a dedicated assistance line and provided contact details for affected individuals.
The incident highlights risks associated with third-party data handling and delayed breach notifications.
Source: https://www.claimdepot.com/data-breach/languageline-solutions-2026
LanguageLine Solutions cybersecurity rating report: https://www.rankiteo.com/company/languageline-solutions
Interpreter Intelligence cybersecurity rating report: https://www.rankiteo.com/company/interpreter-intelligence
"id": "LANINT1774903017",
"linkid": "languageline-solutions, interpreter-intelligence",
"type": "Breach",
"date": "12/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': 'Undisclosed (at least 3 '
'Massachusetts residents)',
'industry': 'Language Access Services',
'location': 'Global (HQ: United States)',
'name': 'LanguageLine Solutions',
'size': 'Large',
'type': 'Company'}],
'attack_vector': 'Third-party platform compromise',
'customer_advisories': 'Notification letters with credit monitoring '
'enrollment details',
'data_breach': {'personally_identifiable_information': 'Yes',
'sensitivity_of_data': 'High',
'type_of_data_compromised': ['Names',
'Financial account information']},
'date_detected': '2026-02-23',
'date_publicly_disclosed': '2026-03-25',
'description': 'LanguageLine Solutions, the world’s largest provider of '
'language access services, reported a data breach involving a '
'third-party platform, *Interpreter Intelligence*, which '
'occurred in late 2025. The breach exposed names and financial '
'account information of affected individuals.',
'impact': {'data_compromised': 'Names, financial account information',
'identity_theft_risk': 'High',
'payment_information_risk': 'High',
'systems_affected': 'Interpreter Intelligence platform'},
'lessons_learned': 'Risks associated with third-party data handling and '
'delayed breach notifications',
'post_incident_analysis': {'root_causes': 'Third-party platform compromise, '
'delayed notification by '
'third-party operator'},
'references': [{'source': 'Massachusetts Office of Consumer Affairs and '
'Business Regulation'}],
'regulatory_compliance': {'regulatory_notifications': 'Massachusetts Office '
'of Consumer Affairs '
'and Business '
'Regulation'},
'response': {'communication_strategy': 'Notification letters, dedicated '
'assistance line',
'third_party_assistance': 'Cyberscout (credit monitoring and '
'identity protection services)'},
'title': 'LanguageLine Solutions Discloses 2025 Data Breach Affecting '
'Financial and Personal Information',
'type': 'Data Breach'}