Jaguar Land Rover (JLR)

Jaguar Land Rover (JLR)

Jaguar Land Rover (JLR) suffered a **month-long shutdown of its factories** due to a **ransomware attack** in August, severely disrupting its vast supply chain—including numerous small and medium-sized suppliers employing around **200,000 people**. The UK government intervened with a **£1.5bn loan guarantee** to mitigate financial fallout, while JLR faced an estimated **£200m loss in production** alone. The attack occurred as the company was finalizing a **cyber insurance policy** (with potential premiums of **£5m+** and excesses of **£10m+**), highlighting vulnerabilities in its cyber defenses. The incident underscored broader risks to **operational continuity, financial stability, and supplier livelihoods**, with layoffs already reported among affected firms. The attack also exposed gaps in **data loss prevention**, as cybercriminals increasingly target **sensitive business data (contracts, IP, financials)** for extortion, threatening long-term reputational and economic damage.

Source: https://motorsport.manxradio.com/news/uk-news/cyber-attacks-80-of-ransomware-victims-pay-up-insurer-says/

TPRM report: https://www.rankiteo.com/company/jaguar-land-rover_1

"id": "jag3762537093025",
"linkid": "jaguar-land-rover_1",
"type": "Ransomware",
"date": "8/2025",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization’s existence"
{'affected_entities': [{'industry': 'automotive',
                        'location': 'UK',
                        'name': 'Jaguar Land Rover (JLR)',
                        'size': 'large enterprise',
                        'type': 'automotive manufacturer'},
                       {'industry': 'retail',
                        'location': 'UK',
                        'name': 'Marks and Spencer (M&S)',
                        'size': 'large enterprise',
                        'type': 'retailer'},
                       {'industry': 'retail/cooperative',
                        'location': 'UK',
                        'name': 'Co-op',
                        'size': 'large enterprise',
                        'type': 'retail/financial services'},
                       {'customers_affected': 'children in care (personal data '
                                              'at risk)',
                        'industry': 'education/childcare',
                        'location': 'UK',
                        'name': 'Unnamed Nursery Chain',
                        'type': 'childcare provider'},
                       {'industry': 'multiple sectors',
                        'location': 'UK',
                        'name': 'SMEs (Surveyed)',
                        'size': '1–250 employees (27% of 5,750 surveyed)',
                        'type': 'small and medium-sized enterprises'}],
 'attack_vector': ['phishing',
                   'exploiting AI vulnerabilities',
                   'supply chain compromise'],
 'customer_advisories': [{'action': 'Likely notified families about potential '
                                    'data exposure (details unspecified).',
                          'entity': 'Nursery chain'},
                         {'action': 'No public customer advisories mentioned '
                                    '(as of report).',
                          'entity': 'Marks and Spencer/Co-op'}],
 'data_breach': {'data_encryption': [{'entity': 'Jaguar Land Rover',
                                      'status': 'likely (ransomware attack)'},
                                     {'entity': 'Marks and Spencer',
                                      'status': 'likely (ransomware attack)'}],
                 'data_exfiltration': [{'entity': 'Nursery chain',
                                        'status': 'threatened (not confirmed)'},
                                       {'entity': 'Unspecified SMEs',
                                        'status': 'confirmed (per Hiscox '
                                                  'report)'}],
                 'personally_identifiable_information': [{'entity': 'Nursery '
                                                                    'chain',
                                                          'types': ["children's "
                                                                    'personal '
                                                                    'data']}],
                 'sensitivity_of_data': ["high (children's personal data)",
                                         'high (corporate intellectual '
                                         'property)'],
                 'type_of_data_compromised': ["personal data (children's "
                                              'records)',
                                              'business-sensitive data '
                                              '(contracts, emails, financials, '
                                              'IP)']},
 'date_publicly_disclosed': '2025-02-01',
 'description': 'A series of high-profile ransomware attacks targeted major UK '
                'companies, including Marks and Spencer (M&S), Co-op, Jaguar '
                "Land Rover (JLR), and a nursery chain. Hiscox's 2025 Cyber "
                'Readiness Report revealed that 27% of 5,750 surveyed SMEs '
                'were hit by ransomware in the past year, with 80% paying '
                'ransoms. Only 60% of those recovered their data fully or '
                'partially, and 30% faced follow-up extortion demands. Attacks '
                "disrupted operations, caused financial losses (e.g., JLR's "
                "£200M production halt, M&S's £300M hit), and exposed gaps in "
                'data protection, with cybercriminals increasingly targeting '
                'sensitive business data (contracts, financials, IP) over '
                'personal information. The UK government provided JLR a £1.5B '
                'loan guarantee to mitigate supply chain impacts.',
 'impact': {'brand_reputation_impact': ['severe (publicized attacks on '
                                        'high-profile brands)',
                                        'loss of customer trust (SMEs reported '
                                        'reputational damage)',
                                        'potential long-term brand erosion'],
            'data_compromised': ['personal data (e.g., nursery chain '
                                 "children's records)",
                                 'business-sensitive data (contracts, '
                                 'executive emails, financials, intellectual '
                                 'property)'],
            'downtime': [{'duration': '1 month (factory shutdown)',
                          'entity': 'Jaguar Land Rover'},
                         {'duration': None, 'entity': 'Marks and Spencer'}],
            'financial_loss': [{'amount': '£200M (lost production) + £5M '
                                          '(insurance premium) + £10M (excess)',
                                'currency': 'GBP',
                                'entity': 'Jaguar Land Rover (JLR)'},
                               {'amount': '£300M (initial estimate, partially '
                                          'recoverable via insurance)',
                                'currency': 'GBP',
                                'entity': 'Marks and Spencer (M&S)'},
                               {'amount': None,
                                'currency': 'GBP',
                                'entity': 'Co-op'},
                               {'amount': None,
                                'currency': 'GBP',
                                'entity': 'Nursery chain',
                                'note': "Threatened release of children's "
                                        'personal data'},
                               {'amount': None,
                                'currency': 'GBP',
                                'entity': 'SMEs (aggregated)',
                                'note': '60% of surveyed SMEs experienced '
                                        'cyberattacks; many faced fines and '
                                        'operational losses'}],
            'identity_theft_risk': [{'description': "Children's personal data "
                                                    'threatened for release',
                                     'entity': 'Nursery chain'}],
            'legal_liabilities': ['substantial fines for data protection '
                                  'failures (unspecified amounts)',
                                  'potential lawsuits from affected parties '
                                  '(e.g., nursery chain families)'],
            'operational_impact': ["supply chain disruptions (JLR's 200,000 "
                                   'supplier employees affected)',
                                   'staff layoffs (fraction of supplier '
                                   'workforce)',
                                   'production halts (JLR)',
                                   'order cancellations (unspecified '
                                   'businesses)'],
            'revenue_loss': [{'amount': '£200M+',
                              'currency': 'GBP',
                              'entity': 'Jaguar Land Rover'},
                             {'amount': '£300M (partially insured)',
                              'currency': 'GBP',
                              'entity': 'Marks and Spencer'}],
            'systems_affected': ['JLR factory operations (1-month shutdown)',
                                 'M&S IT infrastructure (mid-April 2024 '
                                 'attack)',
                                 'Co-op systems (unspecified)',
                                 'SME networks (27% of 5,750 surveyed)']},
 'initial_access_broker': {'data_sold_on_dark_web': [{'data_type': 'business-sensitive '
                                                                   'data',
                                                      'status': 'implied (per '
                                                                'Hiscox report '
                                                                'on '
                                                                'monetization '
                                                                'trends)'}],
                           'high_value_targets': ['business-sensitive data '
                                                  '(contracts, IP)',
                                                  'supply chain nodes (JLR '
                                                  'case)']},
 'investigation_status': [{'entity': 'Jaguar Land Rover',
                           'status': 'ongoing (as of February 2025)'},
                          {'entity': 'Marks and Spencer',
                           'status': 'likely completed (insurance claims in '
                                     'progress)'},
                          {'entity': 'Hiscox SME Survey',
                           'status': 'published (February 2025)'}],
 'lessons_learned': ['Cyberattacks can threaten business survival, especially '
                     'for SMEs without financial safety nets.',
                     'Ransom payments do not guarantee data recovery (only 60% '
                     'success rate per Hiscox).',
                     'Cybercriminals increasingly target business-sensitive '
                     'data (e.g., contracts, IP) over personal data for higher '
                     'extortion leverage.',
                     'AI vulnerabilities are a growing attack vector, exposing '
                     'gaps in data loss prevention.',
                     'Cyber insurance is critical but often underutilized or '
                     "inadequately scoped (e.g., JLR's £5M premium for "
                     '£300–500M coverage).',
                     "Government intervention (e.g., JLR's loan guarantee) may "
                     'be required for systemic risks like supply chain '
                     'disruptions.'],
 'motivation': ['financial gain',
                'data extortion',
                'reputational damage leverage'],
 'post_incident_analysis': {'corrective_actions': ['Strengthen segmentation '
                                                   'between personal and '
                                                   'business-sensitive data.',
                                                   'Implement AI-specific '
                                                   'security controls (e.g., '
                                                   'adversarial ML testing).',
                                                   'Develop supply chain cyber '
                                                   'resilience programs (e.g., '
                                                   "JLR's supplier support).",
                                                   'Reevaluate ransomware '
                                                   'response playbooks to '
                                                   'account for double '
                                                   'extortion (data encryption '
                                                   '+ exfiltration).',
                                                   'Expand cyber insurance '
                                                   'adoption among SMEs, with '
                                                   'government-backed options '
                                                   'if necessary.'],
                            'root_causes': ['Inadequate data loss prevention '
                                            'for business-sensitive data.',
                                            'Over-reliance on personal data '
                                            'protections, neglecting corporate '
                                            'IP/financial data.',
                                            'AI system vulnerabilities '
                                            'exploited for initial access.',
                                            'Supply chain weaknesses (e.g., '
                                            "JLR's extended shutdown impact).",
                                            'Delayed or insufficient incident '
                                            "response (e.g., JLR's attack "
                                            'during insurance policy '
                                            'finalization).']},
 'ransomware': {'data_encryption': [{'entity': 'Jaguar Land Rover',
                                     'status': 'confirmed (factory shutdown)'},
                                    {'entity': 'Marks and Spencer',
                                     'status': 'confirmed'}],
                'data_exfiltration': [{'entity': 'Nursery chain',
                                       'status': 'threatened'},
                                      {'entity': 'Unspecified businesses',
                                       'status': 'confirmed (per Hiscox report '
                                                 'on stolen sensitive data)'}],
                'ransom_paid': [{'entity': '80% of ransomware-hit SMEs (per '
                                           'Hiscox)',
                                 'percentage': '80%'},
                                {'entity': 'Marks and Spencer',
                                 'status': 'widely believed to have paid'}]},
 'recommendations': ['Invest in robust data loss prevention controls to '
                     'protect sensitive business data.',
                     'Regularly update incident response plans to account for '
                     'ransomware and extortion tactics.',
                     'Evaluate cyber insurance policies to ensure coverage '
                     "aligns with financial risk (e.g., JLR's £10M excess may "
                     'be prohibitive for SMEs).',
                     'Prioritize patching AI systems and supply chain '
                     'vulnerabilities.',
                     'SMEs should explore collective cybersecurity resources '
                     '(e.g., shared insurance pools) to mitigate costs.',
                     'Conduct tabletop exercises for ransomware scenarios, '
                     'including negotiation and recovery phases.',
                     'Enhance employee training on phishing and social '
                     'engineering, given the human factor in breaches.'],
 'references': [{'date_accessed': '2025-02-01',
                 'source': 'Sky News',
                 'url': 'https://news.sky.com/story/cyber-attacks-80-of-ransomware-victims-pay-up-insurer-says-13023456'},
                {'date_accessed': '2025-02-01',
                 'source': 'Hiscox Cyber Readiness Report 2025'},
                {'date_accessed': '2025-02-01',
                 'source': 'IMARC Group (cyber insurance market data)'}],
 'regulatory_compliance': {'fines_imposed': [{'description': 'substantial '
                                                             'fines for data '
                                                             'protection '
                                                             'failures (per '
                                                             'Hiscox report)',
                                              'entity': 'Unspecified SMEs'}],
                           'regulations_violated': ['UK GDPR',
                                                    'Data Protection Act '
                                                    '2018']},
 'response': {'communication_strategy': [{'action': 'published Cyber Readiness '
                                                    'Report (February 2025)',
                                          'entity': 'Hiscox'},
                                         {'action': 'public statements on JLR '
                                                    'loan guarantee',
                                          'entity': 'UK government'}],
              'incident_response_plan_activated': [{'entity': 'Jaguar Land '
                                                              'Rover',
                                                    'status': 'in progress '
                                                              '(insurance '
                                                              'policy '
                                                              'finalization '
                                                              'during attack)'},
                                                   {'entity': 'Marks and '
                                                              'Spencer',
                                                    'status': 'activated '
                                                              '(ransom '
                                                              'reportedly '
                                                              'paid)'}],
              'recovery_measures': ['JLR: government-backed financial support '
                                    'for supply chain',
                                    'M&S: insurance claims for £300M loss'],
              'third_party_assistance': [{'entity': 'Jaguar Land Rover',
                                          'providers': ['UK government (£1.5B '
                                                        'loan guarantee)',
                                                        'cyber insurance '
                                                        'broker']},
                                         {'entity': 'Marks and Spencer',
                                          'providers': ['cyber insurance '
                                                        'providers (partial '
                                                        'reimbursement '
                                                        'expected)']}]},
 'stakeholder_advisories': ['UK government: Financial support for systemic '
                            'risks (e.g., JLR supply chain).',
                            'Hiscox: Urged businesses to invest in cyber '
                            'protections, highlighting reputational and '
                            'financial risks.',
                            'Assured (cyber insurance broker): Advised on '
                            'aligning policy coverage with true financial '
                            'risk.'],
 'threat_actor': ['unnamed ransomware groups', 'cybercriminal syndicates'],
 'title': 'Widespread Ransomware Attacks on UK Businesses (2024-2025)',
 'type': ['ransomware', 'data breach', 'cyber extortion'],
 'vulnerability_exploited': ['AI system weaknesses',
                             'inadequate data loss prevention controls',
                             'unpatched software']}
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