Jaguar Land Rover (JLR) suffered a severe cyberattack in early 2024, resulting in a **£196 million ($220 million) financial loss** in the quarter ending September 30. The attack disrupted operations, caused manufacturing delays, and forced reliance on manual processes, severely impacting productivity. The incident was linked to a **ransomware attack** (likely LockBit) targeting Tata Consultancy Services (TCS), a critical supplier, though JLR did not confirm ransom payments. Recovery costs included IT restoration, investigation, containment, and process inefficiencies. While no direct customer data breach occurred, the attack crippled back-office systems, supply chain communications, and production planning, leading to a **£15 million pre-tax loss** (down from a £442 million profit in the prior quarter). The case highlights the escalating cyber risks in automotive manufacturing, where third-party vulnerabilities and operational disruptions can inflict massive financial and reputational damage.
JLR cybersecurity rating report: https://www.rankiteo.com/company/jaguar-land-rover_1
"id": "JAG2492124111725",
"linkid": "jaguar-land-rover_1",
"type": "Ransomware",
"date": "6/2024",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization’s existence"{'affected_entities': [{'industry': 'Automotive',
'location': 'United Kingdom',
'name': 'Jaguar Land Rover (JLR)',
'size': 'Large enterprise',
'type': 'Automotive manufacturer'},
{'industry': 'Information Technology',
'location': 'India',
'name': 'Tata Consultancy Services (TCS)',
'size': 'Large enterprise',
'type': 'IT services provider'}],
'attack_vector': ['Third-party supplier (Tata Consultancy Services)',
'LockBit ransomware (suspected)'],
'description': 'Jaguar Land Rover (JLR), a British luxury automotive '
'manufacturer, suffered a significant cyberattack earlier in '
'2023, resulting in a £196 million ($220 million) financial '
'loss. The incident disrupted operations, increased costs, and '
'caused productivity losses, contributing to a pre-tax loss of '
'£15 million in the quarter ending September 30. The attack is '
'believed to have originated from a ransomware incident '
'targeting Tata Consultancy Services (TCS), a key supplier to '
'JLR. While JLR maintained operational continuity, back-office '
'systems and communications were impacted, requiring manual '
'operations during recovery. The company did not disclose '
'whether a ransom was paid or provide details on the specific '
'threat actor.',
'impact': {'financial_loss': '£196 million ($220 million)',
'operational_impact': ['Manufacturing delays',
'Process inefficiencies',
'Reliance on manual operations'],
'revenue_loss': 'Pre-tax loss of £15 million (down from £442 '
'million profit in previous quarter)',
'systems_affected': ['Back-office systems',
'Communications channels',
'IT services']},
'initial_access_broker': {'entry_point': 'Third-party supplier (Tata '
'Consultancy Services)'},
'investigation_status': 'Completed (recovery operations finalized)',
'lessons_learned': ['Cyberattacks can have devastating financial and '
'operational impacts beyond technical remediation.',
'Third-party supply chain vulnerabilities pose '
'significant risks.',
'Manufacturers in high-value, just-in-time production '
'environments are prime targets for ransomware.',
'Incident response preparedness and third-party risk '
'management are critical.'],
'motivation': 'Financial gain (ransomware)',
'post_incident_analysis': {'corrective_actions': ['Increased internal '
'security posture',
'Enhanced third-party risk '
'management programs',
'Likely deployment of '
'EDR/XDR systems '
'(speculated)'],
'root_causes': ['Third-party supply chain '
'vulnerability (Tata Consultancy '
'Services)',
'Suspected LockBit ransomware '
'attack']},
'ransomware': {'ransomware_strain': 'LockBit (suspected)'},
'recommendations': ['Improve incident response preparedness and rapid '
'containment protocols.',
'Enhance visibility of third-party IT infrastructure with '
'rigorous auditing.',
'Deploy continuous threat detection using EDR and XDR '
'systems.',
'Conduct ongoing user awareness training focusing on '
'phishing and remote access risks.',
'Prioritize cybersecurity resilience as a board-level '
'operational risk.'],
'references': [{'source': 'Jaguar Land Rover Quarterly Financial Report (Q3 '
'2023)'},
{'source': 'Media reports on LockBit ransomware attacks '
'targeting Tata Group'}],
'response': {'incident_response_plan_activated': True,
'recovery_measures': ['Systems back online'],
'remediation_measures': ['Restoration of IT services',
'Recovery operations']},
'threat_actor': ['LockBit (suspected)'],
'title': 'Jaguar Land Rover Cyberattack and Financial Loss',
'type': ['Cyberattack', 'Ransomware (suspected)']}