Jack's Family Restaurants suffered a data breach where an unauthorized actor accessed a cloud-based platform storing sensitive employee data between July 24, 2025, and August 10, 2025. The compromised information included names and Social Security numbers of current and former employees, exposing them to risks of identity theft and financial fraud. The breach was detected and investigated, with notifications sent to affected individuals on October 21, 2025, alongside disclosures to the Maine Attorney General’s office. The company responded by offering 12 months of free credit monitoring (TransUnion Cyberscout) and setting up a dedicated helpline for assistance. While the exact number of impacted employees remains undisclosed, estimates suggest thousands may be affected. The breach highlights vulnerabilities in cloud-based storage systems and underscores the critical need for robust cybersecurity measures to protect employee data from exploitation by malicious actors.
Source: https://www.claimdepot.com/data-breach/jacks-family-restaurants-2025
TPRM report: https://www.rankiteo.com/company/jack's-family-restaurants-inc.
"id": "jac5292752102225",
"linkid": "jack's-family-restaurants-inc.",
"type": "Breach",
"date": "5/2025",
"severity": "60",
"impact": "3",
"explanation": "Attack with significant impact with internal employee data leaks"{'affected_entities': [{'industry': 'Hospitality/Food Service',
'name': "Jack's Family Restaurants",
'type': 'Restaurant chain'}],
'customer_advisories': 'Impacted individuals notified via mail with guidance '
'on credit monitoring and fraud prevention',
'data_breach': {'data_exfiltration': 'Yes',
'number_of_records_exposed': 'Potentially thousands (exact '
'number undisclosed)',
'personally_identifiable_information': ['Names',
'Social Security '
'numbers'],
'sensitivity_of_data': 'High (includes SSNs)',
'type_of_data_compromised': ['Personally Identifiable '
'Information (PII)']},
'date_publicly_disclosed': '2025-10-21',
'description': "Jack's Family Restaurants experienced a data breach where an "
'unauthorized actor gained access to a cloud-based platform '
'storing sensitive employee data. The compromised information '
'included names and Social Security numbers of current and '
'former employees, putting them at risk for identity theft and '
'financial fraud. The breach was detected after suspicious '
'activity was observed, and notifications were sent to '
'affected individuals starting October 21, 2025.',
'impact': {'brand_reputation_impact': 'Potential reputational damage due to '
'exposure of sensitive employee data',
'data_compromised': ['Names', 'Social Security numbers'],
'identity_theft_risk': 'High (names and SSNs exposed)',
'legal_liabilities': "Disclosure to Maine Attorney General's "
'office; potential legal obligations under '
'state/federal laws',
'systems_affected': ['Cloud-based platform']},
'initial_access_broker': {'entry_point': 'Cloud-based platform storing '
'employee data',
'high_value_targets': ['Employee PII (names, '
'SSNs)']},
'investigation_status': 'Completed (review finalized on Sept. 25, 2025)',
'recommendations': ['Sign up for the free credit monitoring and identity '
"theft protection services offered by Jack's Family "
'Restaurants.',
'Monitor credit reports and financial accounts for '
'unusual activity.',
'Be alert for phishing emails or calls exploiting exposed '
'information.',
'Consider placing a fraud alert or credit freeze with '
'major credit bureaus.'],
'references': [{'source': "Jack's Family Restaurants Breach Notice "
'(hypothetical, based on provided description)'}],
'regulatory_compliance': {'regulatory_notifications': ['Maine Attorney '
"General's office "
'(disclosed on Oct. '
'21, 2025)']},
'response': {'communication_strategy': 'Notifications sent via mail to '
'impacted individuals; disclosure to '
"Maine Attorney General's office",
'incident_response_plan_activated': 'Yes (investigation '
'completed by Sept. 25, '
'2025)',
'recovery_measures': 'Offered 12 months of free credit '
'monitoring and identity theft protection; '
'established dedicated assistance line '
'(1-833-318-5546)',
'third_party_assistance': 'TransUnion Cyberscout (credit '
'monitoring and identity theft '
'protection services)'},
'stakeholder_advisories': 'Notifications sent to impacted employees; '
"disclosure to Maine Attorney General's office",
'threat_actor': 'Unauthorized actor',
'title': "Data Breach at Jack's Family Restaurants Involving Employee "
'Information',
'type': 'Data Breach'}