Jackpocket Casino Discloses Third-Party Data Breach Affecting User Personal Information
Jackpocket Interactive Gaming LLC, operating as Jackpocket Casino, recently reported a data breach involving a third-party platform provider, which may have exposed sensitive user information. The incident came to light on May 14, 2026, when the company detected unauthorized access to the provider’s systems though Jackpocket’s own networks remained unaffected.
The breach potentially compromised a range of personal data, including usernames, full names, dates of birth, email addresses, phone numbers, mailing addresses, postal codes, and Social Security numbers. However, the investigation found no evidence that passwords, password hashes, payment card details, or financial account information were accessed.
Jackpocket Casino filed disclosures with the Massachusetts Office of Consumer Affairs and Business Regulation and the Nebraska Attorney General, and began notifying affected individuals via mail on June 12, 2026.
In response, the company is offering 24 months of complimentary identity protection and credit monitoring through Experian IdentityWorks, with enrollment available until September 30, 2026, using a unique activation code provided in notification letters. Affected users can contact Jackpocket’s customer service line or Experian directly for further assistance.
Source: https://www.claimdepot.com/data-breach/jackpocket-casino-2026
Jackpocket cybersecurity rating report: https://www.rankiteo.com/company/jackpocket
"id": "JAC1781627181",
"linkid": "jackpocket",
"type": "Breach",
"date": "5/2026",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': 'Unknown',
'industry': 'Gambling/Gaming',
'name': 'Jackpocket Interactive Gaming LLC (Jackpocket '
'Casino)',
'type': 'Online Gaming Platform'}],
'attack_vector': 'Third-Party Compromise',
'customer_advisories': 'Notification letters sent to affected individuals '
'with instructions for identity protection enrollment',
'data_breach': {'personally_identifiable_information': 'Yes',
'sensitivity_of_data': 'High',
'type_of_data_compromised': ['Usernames',
'Full Names',
'Dates of Birth',
'Email Addresses',
'Phone Numbers',
'Mailing Addresses',
'Postal Codes',
'Social Security Numbers']},
'date_detected': '2026-05-14',
'date_publicly_disclosed': '2026-06-12',
'description': 'Jackpocket Interactive Gaming LLC, operating as Jackpocket '
'Casino, reported a data breach involving a third-party '
'platform provider, which may have exposed sensitive user '
'information. The breach potentially compromised personal '
'data, including usernames, full names, dates of birth, email '
'addresses, phone numbers, mailing addresses, postal codes, '
"and Social Security numbers. Jackpocket's own networks "
'remained unaffected.',
'impact': {'data_compromised': 'Personal Information',
'identity_theft_risk': 'High',
'payment_information_risk': 'None',
'systems_affected': 'Third-Party Platform Provider'},
'investigation_status': 'Ongoing',
'post_incident_analysis': {'root_causes': 'Third-party platform provider '
'compromise'},
'references': [{'source': 'Massachusetts Office of Consumer Affairs and '
'Business Regulation'},
{'source': 'Nebraska Attorney General'}],
'regulatory_compliance': {'regulatory_notifications': ['Massachusetts Office '
'of Consumer Affairs '
'and Business '
'Regulation',
'Nebraska Attorney '
'General']},
'response': {'communication_strategy': 'Notification letters mailed to '
'affected individuals',
'remediation_measures': '24 months of complimentary identity '
'protection and credit monitoring',
'third_party_assistance': 'Experian IdentityWorks'},
'title': 'Jackpocket Casino Third-Party Data Breach',
'type': 'Data Breach'}