Iberia

Iberia

Spanish airline **Iberia** disclosed a **data breach** stemming from a compromise of a **third-party service provider**. The incident exposed **personal customer data**, including **names, email addresses, and Iberia Plus loyalty card numbers**, though passwords and full payment details remained secure. However, a **threat actor** claimed responsibility on a dark web forum, advertising **77 GB of stolen internal data** for $150,000. The leaked dataset allegedly includes **sensitive aircraft technical documentation** (A320/A321 models), **AMP maintenance files, engine data, and signed internal documents**, some labeled as **ISO 27001 and ITAR-classified**—indicating regulated, export-controlled material. While Iberia confirmed no evidence of fraudulent use yet, the breach involved **highly sensitive corporate and operational data**, raising concerns over **intellectual property theft, regulatory violations, and potential operational risks**. The airline has tightened security measures, including **enhanced verification for account changes and increased monitoring**, while collaborating with vendors and notifying **Spanish and EU data protection authorities** under GDPR compliance. The breach was first detected in **mid-November 2025**, with customer notifications issued later.

Source: https://cyberinsider.com/iberia-breach-exposed-frequent-flyer-data-hacker-leaks-files/

Iberia Express cybersecurity rating report: https://www.rankiteo.com/company/iberia-express

"id": "IBE5920359112425",
"linkid": "iberia-express",
"type": "Breach",
"date": "11/2025",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"
{'affected_entities': [{'customers_affected': 'Undisclosed (subset of Iberia '
                                              'Plus loyalty program members '
                                              'and potentially other '
                                              'stakeholders)',
                        'industry': 'Aviation',
                        'location': 'Spain',
                        'name': 'Iberia Líneas Aéreas de España (Iberia)',
                        'size': 'Large (Flag carrier, part of International '
                                'Airlines Group)',
                        'type': 'Airline'}],
 'attack_vector': ['Supply Chain Attack', 'Third-Party Vendor Exploitation'],
 'customer_advisories': ['No evidence of fraudulent use detected',
                         'Report suspicious activity promptly',
                         'Vigilance recommended for phishing or identity theft '
                         'attempts'],
 'data_breach': {'data_exfiltration': True,
                 'file_types_exposed': ['Documents',
                                        'Maintenance Files',
                                        'Technical Specifications',
                                        'Internal Correspondence'],
                 'personally_identifiable_information': ['Names',
                                                         'Email Addresses',
                                                         'Loyalty Card '
                                                         'Numbers'],
                 'sensitivity_of_data': 'High (includes ITAR-classified and '
                                        'ISO 27001-protected materials)',
                 'type_of_data_compromised': ['Personal Data (PII)',
                                              'Corporate/Technical Data',
                                              'Regulated/Classified Data (ISO '
                                              '27001, ITAR)']},
 'date_detected': '2025-11-14',
 'description': 'Spanish airline Iberia disclosed a data breach affecting '
                'customer personal information, including names, email '
                'addresses, and Iberia Plus loyalty card numbers. The breach '
                'originated from a compromised third-party supplier system. A '
                'threat actor claimed responsibility on a dark web forum, '
                'advertising 77 GB of stolen internal data (including aircraft '
                'technical documentation, maintenance files, and '
                'ITAR-classified materials) for $150,000. Iberia confirmed no '
                'exposure of account passwords or full payment details but has '
                'enhanced security measures and notified regulatory '
                'authorities.',
 'impact': {'brand_reputation_impact': 'Potential reputational damage due to '
                                       'exposure of sensitive and regulated '
                                       'data',
            'data_compromised': ['Names',
                                 'Email Addresses',
                                 'Iberia Plus Loyalty Card Numbers',
                                 'Aircraft Technical Documentation (A320/A321)',
                                 'AMP Maintenance Files',
                                 'Engine Data',
                                 'Signed Internal Documents',
                                 'ISO 27001/ITAR-Classified Materials'],
            'identity_theft_risk': 'Low (no passwords or full payment details '
                                   'exposed)',
            'legal_liabilities': 'Regulatory scrutiny under Spanish/EU data '
                                 'protection laws (e.g., GDPR)',
            'payment_information_risk': 'None (full payment details confirmed '
                                        'secure)',
            'systems_affected': ['Third-Party Supplier System']},
 'initial_access_broker': {'data_sold_on_dark_web': True,
                           'entry_point': 'Third-Party Service Provider System',
                           'high_value_targets': ['Aircraft Technical '
                                                  'Documentation',
                                                  'ITAR-Classified Data']},
 'investigation_status': 'Ongoing (internal and external investigations in '
                         'collaboration with vendors)',
 'motivation': ['Financial Gain', 'Data Theft for Resale'],
 'post_incident_analysis': {'corrective_actions': ['Enhanced verification '
                                                   'processes',
                                                   'Increased monitoring',
                                                   'Technical safeguards'],
                            'root_causes': ['Third-party vendor compromise']},
 'ransomware': {'data_exfiltration': True,
                'ransom_demanded': '$150,000 (for 77 GB dataset on dark web)'},
 'recommendations': ['Customers advised to monitor accounts for suspicious '
                     'activity',
                     'Enhanced verification for account changes',
                     'Collaboration with third-party vendors to secure supply '
                     'chain'],
 'references': [{'source': 'Hackmanac (Cybersecurity Monitoring Group)'},
                {'source': 'Iberia Customer Notification Letter'}],
 'regulatory_compliance': {'regulations_violated': ['GDPR (EU General Data '
                                                    'Protection Regulation)',
                                                    'Spanish Data Protection '
                                                    'Laws',
                                                    'Potential ITAR '
                                                    '(International Traffic in '
                                                    'Arms Regulations) '
                                                    'violations'],
                           'regulatory_notifications': ['Spanish Data '
                                                        'Protection Authority',
                                                        'Relevant EU bodies']},
 'response': {'communication_strategy': ['Customer notifications (weekend '
                                         'disclosure)',
                                         'Advisories for vigilance against '
                                         'fraud'],
              'containment_measures': ['Tightened account change procedures '
                                       '(additional verification for email '
                                       'modifications)',
                                       'Increased monitoring for suspicious '
                                       'activity'],
              'enhanced_monitoring': True,
              'incident_response_plan_activated': True,
              'remediation_measures': ['Enhanced technical safeguards'],
              'third_party_assistance': True},
 'stakeholder_advisories': ['Customers notified via letter',
                            'Regulatory authorities informed'],
 'threat_actor': {'dark_web_presence': True},
 'title': 'Iberia Data Breach via Third-Party Service Provider',
 'type': ['Data Breach', 'Third-Party Compromise']}
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