The Hiller Companies

The Hiller Companies

On June 13, 2025, The Hiller Companies, a fire protection services provider, detected a data breach where attackers unauthorizedly copied files from its systems around December 18, 2024. The compromised data included highly sensitive **personally identifiable information (PII)**—such as names, Social Security numbers, driver’s license numbers, passport numbers, and financial account details—as well as **protected health information (PHI)**, including medical records and health insurance data. At least **123 Massachusetts residents** were confirmed affected, with broader impact across multiple states (e.g., Vermont). The breach exposed customers to severe risks of **identity theft, financial fraud, and medical fraud**, prompting Hiller to offer **24 months of free credit monitoring and identity protection services** via Cyberscout. The incident underscores a **large-scale compromise of customer and employee data**, with potential long-term reputational and financial repercussions for the company.

Source: https://www.claimdepot.com/data-breach/hiller-companies-2025

TPRM report: https://www.rankiteo.com/company/hiller-systems-inc

"id": "hil908090225",
"linkid": "hiller-systems-inc",
"type": "Breach",
"date": "12/2024",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"
{'affected_entities': [{'customers_affected': 'At least 123 (Massachusetts '
                                              'residents); broader impact '
                                              'likely (notifications filed in '
                                              'Vermont and potentially other '
                                              'states)',
                        'industry': 'Fire Protection Products and Services',
                        'name': 'The Hiller Companies',
                        'type': 'Private Company'}],
 'customer_advisories': 'Guidance provided on enrolling in identity protection '
                        'services, credit monitoring, fraud alerts, and '
                        'reporting identity theft',
 'data_breach': {'data_exfiltration': 'Yes (files copied without authorization '
                                      'on or around Dec. 18, 2024)',
                 'number_of_records_exposed': 'At least 123 (Massachusetts); '
                                              'total number unclear '
                                              '(notifications filed in '
                                              'multiple states)',
                 'personally_identifiable_information': 'Yes (names, SSNs, '
                                                        'driver’s license '
                                                        'numbers, passport '
                                                        'numbers, etc.)',
                 'sensitivity_of_data': 'High (PII and PHI)',
                 'type_of_data_compromised': ['Names',
                                              'Social Security numbers',
                                              'Driver’s license numbers',
                                              'Unique government-issued '
                                              'identification numbers',
                                              'Passport numbers',
                                              'Financial account information',
                                              'Payment card numbers',
                                              'Protected Health Information '
                                              '(PHI): medical information, '
                                              'health insurance details']},
 'date_detected': '2025-06-13',
 'description': 'On June 13, 2025, The Hiller Companies, a provider of fire '
                'protection products and services, discovered a data security '
                'incident that impacted the personal information of '
                'individuals connected to its operations. Attackers copied '
                'certain files from Hiller’s systems without authorization on '
                'or around Dec. 18, 2024. The compromised files contained '
                'sensitive personally identifiable information (PII) such as '
                'names, Social Security numbers, driver’s license numbers, '
                'unique government-issued identification numbers, passport '
                'numbers, financial account information, payment card numbers, '
                'and protected health information (PHI), including medical '
                'information and health insurance details. The breach was '
                'disclosed to the Massachusetts and Vermont Attorneys General '
                'in August 2025.',
 'impact': {'brand_reputation_impact': 'Potential reputational damage due to '
                                       'exposure of sensitive customer data',
            'data_compromised': ['Personally Identifiable Information (PII)',
                                 'Protected Health Information (PHI)'],
            'identity_theft_risk': 'High (due to exposure of SSNs, driver’s '
                                   'license numbers, financial account info, '
                                   'etc.)',
            'legal_liabilities': 'Potential legal liabilities due to exposure '
                                 'of PII and PHI under state and federal '
                                 'regulations',
            'payment_information_risk': 'High (payment card numbers and '
                                        'financial account information '
                                        'exposed)'},
 'investigation_status': 'Completed (forensic investigation led by external '
                         'cybersecurity experts)',
 'recommendations': ['Enroll in complimentary identity protection services '
                     '(Cyberscout)',
                     'Obtain free credit reports from major bureaus via '
                     'www.annualcreditreport.com',
                     'Place security freeze or fraud alert on credit files',
                     'Monitor account statements and credit reports for '
                     'suspicious activity',
                     'Report identity theft or fraud to law enforcement, state '
                     'AG, or FTC'],
 'references': [{'date_accessed': '2025-08-26',
                 'source': 'Massachusetts Attorney General’s Office '
                           'Disclosure'},
                {'date_accessed': '2025-08-27',
                 'source': 'Vermont Attorney General’s Office Disclosure'},
                {'source': 'The Hiller Companies Customer Advisory'}],
 'regulatory_compliance': {'regulatory_notifications': [{'agency': 'Massachusetts '
                                                                   'Attorney '
                                                                   'General’s '
                                                                   'Office',
                                                         'date': '2025-08-26'},
                                                        {'agency': 'Vermont '
                                                                   'Attorney '
                                                                   'General’s '
                                                                   'Office',
                                                         'date': '2025-08-27'}]},
 'response': {'communication_strategy': 'Direct notifications to affected '
                                        'individuals via letter; dedicated '
                                        'assistance line (833-426-8016); '
                                        'guidance on credit monitoring, fraud '
                                        'alerts, and reporting identity theft',
              'incident_response_plan_activated': 'Yes (led by external '
                                                  'cybersecurity experts)',
              'recovery_measures': 'Offering 24 months of complimentary '
                                   'identity protection services (credit '
                                   'monitoring, fraud assistance, etc.) to '
                                   'affected individuals',
              'third_party_assistance': 'Cyberscout (TransUnion) for identity '
                                        'protection services'},
 'stakeholder_advisories': 'Notifications sent to affected individuals; '
                           'dedicated assistance line (833-426-8016) for '
                           'support',
 'title': 'Data Security Incident at The Hiller Companies',
 'type': 'Data Breach'}
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