Helping Hands Hawaii

On September 26, 2022, Helping Hands Hawaii fell victim to a ransomware attack, compromising the personal and financial data of 4,410 individuals, including at least one Maine resident. The breach involved unauthorized access to sensitive information such as names and financial account details, though the exact method of infiltration remains undisclosed. The incident was discovered on February 7, 2023, nearly five months after the initial attack, delaying mitigation efforts. Official notifications to affected parties were issued much later, on March 23, 2023. The attack highlights critical vulnerabilities in the organization’s cybersecurity posture, particularly in detection and response times, which allowed threat actors prolonged access to confidential data. While the full scope of financial or operational repercussions remains unclear, the exposure of financial account information poses significant risks, including potential fraud, identity theft, or financial losses for the victims. The delayed disclosure further exacerbates reputational damage, eroding trust among clients and stakeholders. As a nonprofit providing social services, the breach underscores the growing targeting of humanitarian and healthcare-adjacent sectors by cybercriminals seeking high-value data for extortion or resale.

Source: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/90aad74c-8ae8-4b83-9423-cbe406a85a22.shtml

TPRM report: https://www.rankiteo.com/company/helping-hands-hawaii

"id": "hel1009090725",
"linkid": "helping-hands-hawaii",
"type": "Ransomware",
"date": "8/2022",
"severity": "100",
"impact": "5",
"explanation": "Attack threatening the organization’s existence"

{'affected_entities': [{'customers_affected': 4410,
                        'industry': 'social services',
                        'location': 'Hawaii, USA',
                        'name': 'Helping Hands Hawaii',
                        'type': 'non-profit organization'}],
 'customer_advisories': 'written notice provided on March 23, 2023',
 'data_breach': {'number_of_records_exposed': 4410,
                 'personally_identifiable_information': True,
                 'sensitivity_of_data': 'high',
                 'type_of_data_compromised': ['personal information',
                                              'financial account information']},
 'date_detected': '2023-02-07',
 'date_publicly_disclosed': '2023-03-23',
 'description': 'The Maine Office of the Attorney General reported that '
                'Helping Hands Hawaii experienced a ransomware attack on '
                'September 26, 2022, affecting a total of 4,410 individuals, '
                'including one Maine resident. The breach involved '
                'unauthorized access to personal information, including names '
                'and financial account information, and was discovered on '
                'February 7, 2023. Written notice of the incident was provided '
                'on March 23, 2023.',
 'impact': {'data_compromised': ['names', 'financial account information'],
            'identity_theft_risk': 'high',
            'payment_information_risk': 'high'},
 'references': [{'source': 'Maine Office of the Attorney General'}],
 'regulatory_compliance': {'regulatory_notifications': ['Maine Office of the '
                                                        'Attorney General']},
 'response': {'communication_strategy': 'written notice to affected '
                                        'individuals'},
 'title': 'Helping Hands Hawaii Ransomware Attack (2022)',
 'type': 'ransomware'}