Healthcare Services Group (HSGI), a Pennsylvania-based provider of support services to U.S. healthcare facilities, suffered a security breach between September 27, 2024, and October 3, 2024, where unauthorized actors accessed and exfiltrated sensitive personal data of over 600,000 individuals. The compromised information included full names, Social Security numbers, driver’s license/state ID numbers, financial account details, and account credentials. Though no evidence of misuse has been reported yet, the breach poses severe risks of identity theft, fraud, and phishing attacks. HSGI offered affected individuals 12–24 months of credit monitoring and identity theft protection, but the delayed notification (issued 10 months post-breach) exacerbates potential harm. The incident underscores vulnerabilities in healthcare data security, given HSGI’s critical role in supporting thousands of medical facilities nationwide. No ransomware group has claimed responsibility, but the scale and sensitivity of the exposed data elevate the breach’s severity.
TPRM report: https://www.rankiteo.com/company/healthcare-services-group-inc
"id": "hea724082725",
"linkid": "healthcare-services-group-inc",
"type": "Breach",
"date": "9/2024",
"severity": "85",
"impact": "4",
"explanation": "Attack with significant impact with customers data leaks"{'affected_entities': [{'customers_affected': '600,000+ individuals',
'industry': 'Healthcare support services',
'location': 'Pennsylvania, USA',
'name': 'Healthcare Services Group (HSGI)',
'size': '$1.7 billion annual revenue; serves thousands '
'of healthcare facilities nationwide',
'type': 'Publicly traded company'}],
'customer_advisories': 'Notified 600,000+ individuals; advised vigilance '
'against phishing/scams and offered identity '
'protection services',
'data_breach': {'data_exfiltration': 'Yes (files copied between September 27, '
'2024, and October 3, 2024)',
'number_of_records_exposed': '600,000+',
'personally_identifiable_information': 'Yes (names, SSNs, '
'driver’s license '
'numbers, state IDs)',
'sensitivity_of_data': 'High (includes SSN, financial account '
'info, and credentials)',
'type_of_data_compromised': ['Personally Identifiable '
'Information (PII)',
'Financial data',
'Authentication credentials']},
'date_detected': '2024-10-07',
'date_publicly_disclosed': '2025-08-25',
'description': 'The Healthcare Services Group (HSGI) detected unauthorized '
'access to its network on October 7, 2024, with the intrusion '
'beginning on September 27, 2024. An unauthorized actor '
'accessed and copied certain files containing personal '
'information of over 600,000 individuals between September 27, '
'2024, and October 3, 2024. The compromised data may include '
'full names, Social Security numbers, driver’s license '
'numbers, state identification numbers, financial account '
'information, and account access credentials. HSGI offered 12- '
'and 24-month credit monitoring and identity theft protection '
'services to affected individuals. No evidence of misuse of '
'the stolen data has been reported, and no ransomware group '
'has claimed responsibility for the attack.',
'impact': {'brand_reputation_impact': 'Potential reputational damage due to '
"exposure of 600,000+ individuals' "
'sensitive data',
'data_compromised': ['Full name',
'Social Security number',
'Driver’s license number',
'State identification number',
'Financial account information',
'Account access credentials'],
'identity_theft_risk': 'High (PII and financial data exposed)',
'payment_information_risk': 'High (financial account information '
'and credentials exposed)'},
'initial_access_broker': {'high_value_targets': 'PII and financial data of '
'individuals',
'reconnaissance_period': 'Potentially between '
'September 27, 2024 '
'(intrusion start) and '
'October 3, 2024 (data '
'exfiltration end)'},
'investigation_status': 'Completed (10-month review of exposed files; '
'notifications sent to affected individuals)',
'post_incident_analysis': {'corrective_actions': ['Credit monitoring and '
'identity theft protection '
'for affected individuals',
'Public advisory on '
'phishing/scams']},
'ransomware': {'data_exfiltration': 'Yes (but no ransomware group claimed '
'responsibility)'},
'recommendations': ['Remain vigilant for phishing and scamming attempts',
'Report suspicious activity on banking accounts to '
'authorities',
'Utilize offered credit monitoring and identity theft '
'protection services'],
'references': [{'source': 'BleepingComputer'},
{'date_accessed': '2025-08-25',
'source': 'Healthcare Services Group (HSGI) Breach '
'Notification'}],
'response': {'communication_strategy': 'Public notification issued on August '
'25, 2025; advisory to remain vigilant '
'for phishing/scams',
'incident_response_plan_activated': 'Yes (investigation '
'initiated post-detection)',
'remediation_measures': 'Offered 12- and 24-month credit '
'monitoring and identity theft '
'protection services to affected '
'individuals'},
'threat_actor': 'Unauthorized actor (unknown)',
'title': 'Healthcare Services Group (HSGI) Data Breach',
'type': 'Data Breach'}