Greenville Water experienced a payment system outage which was caused by an international cyberattack.
The customers were not able to do payments from 21-27 jan.
About 500,000 accounts were affected.
Automatic draft payments were not affected.
No one was fined or had their water shut off for late payments.
The utility's data has not been compromised.
Water treated and maintained at the facility is not affected.
TPRM report: https://scoringcyber.rankiteo.com/company/greenville-water
"id": "gre202761222",
"linkid": "greenville-water",
"type": "Cyber Attack",
"date": "01/2020",
"severity": "60",
"impact": "2",
"explanation": "Attack limited on finance or reputation"
{'affected_entities': [{'customers_affected': 500000,
'industry': 'Water Treatment',
'location': 'Greenville',
'name': 'Greenville Water',
'type': 'Utility'}],
'date_detected': '2023-01-21',
'date_resolved': '2023-01-27',
'description': 'Greenville Water experienced a payment system outage caused '
'by an international cyberattack. Customers were unable to '
'make payments from January 21 to January 27. About 500,000 '
'accounts were affected. Automatic draft payments were not '
'affected. No fines or water shut-offs for late payments '
"occurred. The utility's data and water treatment were not "
'compromised.',
'impact': {'data_compromised': 'No',
'downtime': '7 days',
'operational_impact': 'Payment system outage',
'systems_affected': 'Payment System'},
'threat_actor': 'International Cyberattack',
'title': 'Greenville Water Payment System Outage',
'type': 'Cyberattack'}